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Premium pay for a premium candidate!

This is a coveted position on a pristine slope-side property! If you enjoy keeping things running smoothly and sparkling clean, don't wait to apply!

Pool and hot tub experience necessary.

$28-30/hr

Pay Range annual equivalent to $58,240 - $62,000

Application deadline July 3, 2025 or until filled.

Summary: Oversees Pool and Clubhouse facility operations.

Responsibilities of the SMAG Manager:

+ Supervise the daily operation of the facility. Current hours of operation for the facility will be 8:00a.m. until 9:00p.m. during winter season, 8:00a.m. until 8:00pm in the summer season, and 8:00a.m. until 6:00p.m. in the spring and fall when the facility is open. Scheduled work hours are flexible, Operating hours are subject to change.

+ Ensure that equipment, pool, hot tub, other amenities, and common areas are kept in first class condition at all times.

+ Ensure public areas are fully operational and kept safe and hazard-free for guests, employees, and owners at all times.

+ Hire and train staff according to operational directives.

+ Status reports and other communication surrounding the progress of any capital or repair project shall be provided to the SMAG board and general manager of Storm Meadows in a timely manner.

+ Control access to the facility for members and guests only.

+ Coordinate maintenance and repair functions to the facility around high occupancy periods to minimize any impact to guests and owners.

+ Assist in the preparation of an annual report on the condition of the facility and attend the annual SMAG owners meeting to provide the report and answer related questions.

+ Implement any changes as directed by the SMAG board of directors regarding massage quarters, concierge duties, towel stock, laundry procedures, etc.

+ Supervise staff to assist you in these functions within the financial parameters of the annual SMAG budget as described in the attached schedule.

+ Daily supervision of larger projects including performing any inspection fieldwork necessary to complete and coordinating with maintenance managers when help is needed with capital projects.

+ Consolidate similar projects that will require outside labor in an effort to minimize these costs. Supervise and follow up on any outside contractor work performed in our managed units including the submitting of their final invoices in a timely manner.

+ Develop and maintain beneficial relationships with local vendors and contractors to facilitate quick response and favorable pricing.

+ Implement and maintain a system to alert Owners to projects as they arise. Provide updates until completion.

+ Establish or adjust work procedures to meet production schedules, while never sacrificing safety.

+ Take property inspection on a regular basis to assure quality of work being completed.

+ Inspect completed work for conformance to reasonable specifications and standards and hold vendors accountable to address any deficiencies.

+ Interpret company policies to workers, monitor and enforce safety regulations.

+ Responsible for hiring as necessary to operate facility. Hiring and firing functions of staff as well as scheduling. Working with HR to accomplish such tasks.

+ Maintain a pleasant and efficient working atmosphere with all staff members through open lines of communication.

*Other duties may be assigned*

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Interpersonal - Focuses on solving conflict, not blaming; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.

Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

Managing People - Takes responsibility for subordinates' activities; Makes self-available to staff; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; continually works to improve supervisory skills.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have basic computer skills. Knowledge of standard company software is required. Data input into our Work Order Module is required.

Certificates and Licenses:

No certifications necessary

Supervisory Responsibilities:

This position is responsible for hiring and firing direct reports. Responsible for training employees on pertinent tasks. Scheduling for all hours of operation of facility. Responsible for facility during all operation hours.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts and toxic or caustic chemicals. The employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places; extreme cold (non-weather); extreme heat (non-weather); risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and Peripheral vision. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel. Other physical requirements are to be able to speak and to be able to hear. The employee is frequently required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to smell as a tool for diagnosis.