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  • Strategic Account Manager - Retail & Media

    RGP (Boise, ID)



    Apply Now

    Fully Remote (Candidates must sit in the **Boise, ID** area)

     

    Duration: 6-Month Contract

     

    Pay Rate: $34/hr W2

     

    Our client, a leader in the fast-growing retail media space, is seeking a **Retail Media Account Manager** to support their high-impact client partnerships. This is a client-facing role focused on campaign execution, strategic account management, and media performance insights. You’ll play a key role in ensuring client satisfaction, identifying upsell opportunities, and supporting the growth of long-term partnerships.

     

    This is an excellent opportunity for someone with strong communication skills, media or retail marketing experience, and a passion for delivering exceptional customer service.

     

    + Manage day-to-day communication with client partners to support campaign planning, execution, and follow-up

    + Coordinate across internal teams to ensure timely campaign launches and high-quality deliverables

    + Monitor campaign performance and pacing; proactively identify and resolve any issues

    + Deliver post-campaign reporting with insights, recommendations, and upsell opportunities

    + Track client interactions and campaign updates in CRM tools to maintain account visibility

    + Support the preparation of business reviews and client-facing materials alongside sales partners

    + Advocate for the client experience throughout the lifecycle of each campaign

    + Identify potential growth areas and work cross-functionally to support renewals and expansions

    + 4+ years of experience in account management, media planning, or retail marketing

    + Ability to manage multiple projects simultaneously with high attention to detail

    + Strong communication and presentation skills, with the ability to work effectively with internal teams and clients

    + Comfortable working with campaign data and transforming insights into clear recommendations

    + Experience with CRM tools (Salesforce preferred) and basic media platforms

    + A proactive, solutions-oriented mindset with a strong focus on client satisfaction and retention

    + Variety of workplace arrangements including hybrid, remote, onsite.

    + Compensation commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors.

    + Pay Range: $34/hr W2

    + Benefits: Medical, Dental, Vision, Life insurance, Disability insurance, 401(k) savings plan, Employee Stock Purchase plan, Professional development program, Paid Time Off, Paid Sick Time (in geographies where legally required)

    + An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart.

     

    As a next-generation human capital firm, we connect the best talent in the market to execute transformation and high-value projects for our global clients—solving problems in the areas of Business Transformation, Governance, Risk and Compliance, and Technology and Digital Innovation.

     

    Our unique consulting model allows you the radical flexibility and control you demand in the "Now of Work," enabling you to define your career path based on your expertise, passion, desire to travel, work environment and life stage. At RGP, diversity, equity and inclusion are critical underpinnings of our shared values. We recognize diversity as a strength that is cultivated through our culture, our people, and our business.

     

    RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.

     

    If you are applying for a position in San Francisco, Los Angeles, or Los Angeles County, please visit the RGP Notice on Fair Chance Ordinances page (https://rgp. /fair-chance-ordinances/) .

     


    Apply Now



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