• MES Implementation IT Support Specialist

    Actalent (Overland Park, KS)


    Job Title: MES Implementation IT Support SpecialistJob Description

     

    We are seeking a detail-oriented and technically skilled MES Implementation IT Support Specialist to assist in the deployment, support, and maintenance of our Manufacturing Execution System. This role involves working closely with IT teams, business staff, production personnel, and the Production Technical team to ensure the successful implementation, configuration, and ongoing support of MES solutions within our manufacturing operations.

    Responsibilities

    + Assist in the installation, configuration, and testing of MES software.

    + Provide technical support during all phases of MES implementation, including User Acceptance Testing (UAT), Go-Live, and post-implementation.

    + Serve as the first point of contact for MES-related issues from production and engineering teams.

    + Collaborate with cross-functional teams (IT, Quality, Manufacturing, Engineering) to ensure smooth data integration and system performance.

    + Support real-time data collection, monitoring, and troubleshooting of MES applications.

    + Document standard operating procedures (SOPs), configurations, and support guides.

    + Escalate issues to MES Support and development teams or customer integration teams as required.

    + Participate in user training and onboarding related to MES usage.

    + Create Jira tickets with clear issues and success criteria.

    + Monitor system performance, logs, and alerts; implement optimizations when needed.

    Essential Skills

    + Strong understanding of manufacturing execution system (MES) and REST API.

    + Comfortable with installation, configuration, and testing of MES software.

    + Proficiency in Engineering, MES, Manufacturing Execution System, SCADA, PLC.

    + Experience with Siemens Opcenter, Rockwell FactoryTalk, GE Proficy, Wonderware.

    + Knowledge of Industry 4.0 technologies.

    Additional Skills & Qualifications

    + Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.

    + 2+ years of experience in IT support, preferably within a manufacturing or industrial environment.

    + Prior exposure to MES platforms (e.g., Siemens Opcenter, Rockwell FactoryTalk, GE Proficy, Wonderware) is highly desirable.

    + Excellent analytical and problem-solving skills.

    + Effective communication and teamwork skills.

    + Familiarity with SCADA, PLC systems, or IoT devices.

    + Experience with Industry 4.0 technologies or digital transformation projects.

    + Knowledge of Lean Manufacturing or Six Sigma practices.

    Work Environment

    The role will initially start in office for training and then transition to primarily on the manufacturing floor. This position involves deploying the Connect product at the PECNA plant in DeSoto. On-site presence in manufacturing areas may be required, and occasional evening or weekend availability during system rollout or maintenance windows is expected. The work schedule consists of a rotating 8-hour shift to provide 24x7 coverage, with a 40-hour work week. Shift times include 1st Shift (6:30 AM - 2:30 PM), 2nd Shift (2 PM - 10 PM), and 3rd Shift (10 PM - 7 AM). The team size will adjust as needed to provide extra support until the first deployment of the product is completed.

    Pay and Benefits

    The pay range for this position is $28.00 - $33.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Overland Park,KS.

     

    Application Deadline

     

    This position is anticipated to close on Jul 25, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.