• Sales Support Coordinator

    Do it Best Corp. (Fort Wayne, IN)


    Sales Support Coordinator

     

    Level: Hourly (Pay Class 3)

     

    Division / Department: Sales and Business Development / Member Services

     

    Reporting to position: Manager of Sales Analytics

     

    Travel: None

    About the Role:

    This individual must possess high personal work standards including accuracy, completeness, efficiency, timeliness and professionalism. The individual must display drive and enthusiasm; must be self-motivated and able to work in a fast-paced environment. This individual must possess excellent communication skills both oral and written. Individuals must be goal-oriented, able to work independently, possess excellent organizational skills and ability to multitask; must be resourceful in solving problems and be able to be flexible if an alternative course of action is needed. A successful candidate must be proficient in the use of G Suite applications. Candidates must be able to generate reports from Targit and other reporting tools with limited additional training.

     

    If you have any prior experience working in any of the following positions, we strongly encourage you to apply: Customer Service, Administrative Professional, Support

    Responsibilities:

    + Work with Sales and Business Development managers and supervisors to gather information, expedite, and complete projects

    + Answer telephone and respond to member and field staff inquiries for problem solving and providing assistance

    + Maintain and organize sales literature for distribution to field staff and members

    + Prepare documents, materials, presentations and other projects for markets

    + Help with coordinating information for prospecting campaigns

    + Update and maintain information in SalesPoint, MMS and mydoitbest.com as needed

    + Assist with Merchandising Essentials program orders which includes collaborating with Sales, Logistics, Finance and Merchandising

    + Help cover at the front desk when call volume or visitor activity increases

    + Help out Sales and Business Development with additional projects and tasks as needed including but not limited to making outbound sales and service calls to members and/or prospects.

    Education and Experience:

    + High School Diploma at minimum, Associates or Bachelor Degree in business or equivalent experience preferred

    + Demonstrated familiarity with using standard business computer applications (Outlook, Word, Excel, Access) and internal mainframe

    + Excellent oral and written communication skills

    + Ability and willingness to learn new software applications

    Skills and Abilities:

    + Excellent verbal and written communication skills

    + Above average problem solving skills and ability to meet deadlines

    + Excellent organizational skills

    + Strong customer service skills

    + Positive attitude and up-beat personality

    + Must have basic PC skills with proficiency in Google Workspace

    Additional considerations:

    + Experience using SharePoint, MMS, Targit, advanced knowledge of Access and Excel

    + Experience or familiarity with Do it Best Corp.

    Benefits available to you:

    + Full insurance benefits package including Medical, Dental, & Vision

    + Paid time off to foster work/life balance

    + Profit sharing

    + Bonus Pay opportunities

    + Retirement funding opportunities

    + Education reimbursement

    + Health club reimbursement

    + Career advancement opportunities

    About Do it Best:

    We’re the only US-based, member-owned hardware, lumber, and building materials co-op in the home improvement industry. We proudly serve thousands of locations in over 50 countries, offering exceptional merchandise and services driving us to nearly $5 billion in annual sales. Our goal is to help our members grow and achieve their dreams.

    Culture:

    Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role.

     

    Our Philosophy: Serving others as we would like to be served

     

    Our Mission: Making the best even better

     

    Our Goal: Helping members grow and achieve their dreams