• Billing Office Clerk

    Mirabito Energy Products (Binghamton, NY)


    JOB DESCRIPTION

    Position: Billing Office Clerk

     

    Reports to: Director of Data Processing/Office Manager

     

    Status: Full-time, Hourly Non-exempt

     

    Hourly Rate: $18 - $23 per Hour

    ESSENTIAL FUNCTIONS- include and are not limited to:

    + Maintain accurate billing records/bookkeeping, process customer billings for assigned area (commercial/residential liquid and HVAC billing).

    + Provide timely and accurate customer service to internal customers; research and respond to questions/issues related to customer billings as appropriate and when applicable communicate issues to management, account executives and external customers.

    + Process assigned billings according to contracts and price agreement to ensure compliance.

    + Prepare related reports to include, but not limited to customer billings.

    + Remain in a stationary position 90% of the time.

    + Must adhere to company policies and procedures 100% of the time.

    + Must be able to work overtime when required.

    RESPONSIBILITIES- include and are not limited to:

    + Ensure billing daily/weekly/monthly billing is completed timely.

    + Ensure proper billing of all transactions 100% of the time.

    + Ensure residential/commercial transactions are processed in a timely fashion.

    + Conduct periodic billing audits to maintain accuracy in work.

    + Reports to work with minimal absenteeism or tardiness.

    + Attend job related training and informational seminars as requested.

    + Performs all other job-related activities and special projects as assigned such as but not limited to

    + Annual Customer Price Agreement collation and processing

    + Payment processing and payment application

    + Process outgoing mail, use of general office machinery such as postage and folding machines, pick up and/or deliver mail to the USPS

    + Provide routine support to the fuel card program, new account creation and customer inquiries

    + Provide routine coverage for corporate receptionist/reception area, greet guests, process/receive shipments, answer multi-line phone system

    + Provide routine support for the Mirabito gift card and rewards program

    QUALIFICATIONS AND SKILLS- include and are not limited to:

    + Able to complete work with attention to detail and high degree of accuracy

    + Able to work independently and as part of a team

    + Ability to work in Microsoft Office

    + High school diploma

    + Two years of experience preferred

    + Possess valid NYS driver license

    + Must be able to lift, pull and carry up to 50 pounds