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Community Engagement Coordinator

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Community Engagement Coordinator

Salary

$35.74 - $44.54 Hourly

Location

Eugene, OR

Job Type

Full-Time Regular

Job Number

04197

Department

Public Works Department

Division

Parks & Open Space

Opening Date

07/11/2025

Closing Date

7/25/2025 5:15 PM Pacific

+ Description

+ Benefits

+ Questions

General Statement of Duties

Application Deadline: Friday, July 25, 202 5 , at 5 p . m . P . T .

Accepting Online Applications Only

Information on How to Apply (https://www.eugene-or.gov/674/How-to-Apply)

The Community Engagement Program Coordinator plays a vital role in connecting the City of Eugene Parks and Open Space Division with the community it serves. This position is responsible for fostering positive relationships through strategic communication, outreach, and public engagement efforts. The coordinator collaborates with internal teams, leads engagement initiatives, and supports transparent, inclusive communication with a diverse public.

You are a strong communicator who can transform complex program information into clear, engaging content. You enjoy building connections with the public and helping community members better understand city services and initiatives. Social media is your wheelhouse—you’re excited to be the Division’s go-to expert in digital engagement. You thrive in a collaborative team environment but are equally comfortable working independently and managing multiple priorities. You're detail-oriented, love a good research project, and can handle fast-paced, dynamic work. You have an eye for strong graphic design, can craft compelling messaging, choose the right photo, and guide visual content creators. You bring a passion for equity-focused community building.

Department: Public Works/ Parks and Open Space Division

Salary Range: $34.77 - $43.33 / hourly; $72,321.60 - $90,126.40 / annually

Effective 7/1/2025 AFSCME positions will receive a 2.8% increase in salary.

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant tin their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA) (https://www.oregon.gov/boli/workers/pages/equal-pay.aspx) . You can learn more about our process at our How to Apply (https://www.eugene-or.gov/674/How-to-Apply) page.

Benefits: Please click on the Benefits Tab to view the City of Eugene's competitive package options.

Supervisor: Kelly Shadwick, (541) 682-4901

Work Schedule: Full time, Monday - Friday, 8:00 a.m. - 5:00 p.m.

Examples of Duties Performed - Duties may include but are not limited to the following

WRITING AND CONTENT CREATION

+ Write and edit outreach materials for print and digital platforms including the Parks website, social media, newsletters, brochures, and reports.

+ Draft press releases and provide written responses to inquiries from the public, partner agencies, and other city departments.

+ Produce regular publications such as the monthly newsletter and annual Parks and Open Space reports.

COMMUNITY ENGAGEMENT

+ Lead public outreach efforts to inform community members, neighborhood groups, and park user groups about Parks initiatives.

+ Solicit community input and promote opportunities for involvement.

+ Represent the Division at events and respond to public requests for information and materials in a timely, helpful manner.

+ Promote special events such as volunteer work parties, park dedications, and grand openings

SOCIAL MEDIA & WEB MANAGEMENT

+ Manage the Division’s social media presence, including content creation, scheduling, and response management.

+ Set long- and short-term social media goals, evaluate performance, and make data-informed recommendations.

+ Monitor trends and emerging platforms to guide the Division’s strategy.

+ Ensure accurate, up-to-date content on the Parks website and support overall web communication needs.

+ Track engagement metrics and prepare performance reports for the outreach team

PARK DONATIONS

+ Oversee small scale park donations program working with community members interested in commemorative benches or tiles.

GRAPHIC DESIGN, VIDEOGRAPY AND PHOTOGRAPHY

+ Update or create new outreach materials including brochures, interpretive signs, newsletters, and advertisements.

+ Manage outreach budgets related to communication projects.

+ Collaborate with graphic designers, oversee production, and help ensure high-quality visual content.

+ Coordinate the creation of photo and video assets that support storytelling and outreach goals.

MISCELLANEOUS

+ Conduct research in support of Division projects; analyze findings and summarize them in reports.

+ Support the evaluation of community feedback and engagement efforts.

+ Assist with special projects, such as helping food vendors navigate opportunities to operate in City parks.

+ Stays current on emerging trends and technologies in the field through self-directed professional development and ongoing training.

+ Assists in establishing short- and long-term media goals; evaluates objectives, policies, and procedures; and provides recommendations to the section manager. Participates in the development of program and operational guidelines.

+ Assesses the effectiveness, impact, and cost-benefit of program or operational activities; documents and tracks program costs; compiles periodic progress reports; identifies program needs and challenges; evaluates training requirements or policy changes; and develops recommendations. Ensures ongoing program compliance.

+ Coordinates internship postings, facilitates intern hiring, and provides supervision, task assignment, and oversight of intern work.

+ Develops work plans, timelines, and resource allocations for assigned programs or operational areas and monitors progress to ensure timely completion of objectives.

+ Actively promotes and respects diversity, equity, and inclusion in the workplace.

+ Performs other related duties as assigned.

Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

A typical way to obtain the knowledge and abilities would be:

Experience:

Four years of progressively responsible paraprofessional experience in the program or operational area or a related field, including at least two years of experience at the paraprofessional journey-level.

Training:

Equivalent to an Associate degree with major course work in the area of assignment, or in public administration, communications, public relations, or a related field.

License or Certificate:

Possession of, or ability to obtain, and maintain an appropriate valid Oregon State driver's license.

The Ideal Candidate will possess the following knowledge, skills, and abilities:

Knowledge of:

+ Principles and best practices of writing, communications, public relations, digital media, and community outreach

+ Effective strategies for social media management and website content development

+ Fundamentals of strong graphic design, photography, and videography for public communication

+ Program development principles, including effective planning, implementation, and evaluation methods

+ Basic budgeting concepts and procedures relevant to the program area

+ Methods for designing and managing programs and projects

+ Techniques for establishing short- and long-term goals and objectives

+ Proficiency in applicable software systems, digital communication platforms, and standard office procedures

Ability to:

+ Communicate effectively, both verbally and in writing, with City staff, the general public, and partner agencies, using courtesy, tact, and sound judgment.

+ Develop and implement outreach and promotional activities for the program area; create clear, engaging outreach materials

+ Plan, organize, and administer specialized programs or operational areas; evaluate program direction, impact, and effectiveness; and provide guidance

+ Conduct needs assessments for programs or operations; evaluate, prioritize, and address identified needs

+ Research and analyze issues and trends; explore and recommend potential solutions

+ Stay current on developments and best practices related to assigned program or operational area

+ Use a variety of computerized systems to maintain program records, track data, and generate reports

+ Clearly describe and interpret program or operational information for varied audiences

+ Work effectively both independently and in team settings with a diverse public, coworkers, and external agencies; build consensus and make informed decisions using conflict resolution and negotiation skills

+ Establish and maintain accurate and organized digital filing systems

+ Plan, assign, and oversee the work of volunteers, interns, and/or temporary employees

Supplemental Information

Working Conditions:

Positions involve light physical work, including walking, standing, stooping, occasional carrying and lifting lightweight materials (under 20 pounds). Regular focus on a computer screen; requires visual acuity and depth perception to recognize words and numbers; hand/eye coordination to use a computer keyboard and common office equipment. Daily sitting for prolonged periods. Requires speaking and hearing ability sufficient to hear over the phone, carry on conversations, and participate in meetings. Attendance at meetings or activities outside of normal working hours.

May include occasional physical labor, including frequent walking, bending, stooping, kneeling, crawling, crouching, climbing and the ability to push, lift, pull, and carry objects. May be exposed to various weather conditions.

What to Expect from our Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.

Diversity, Equity, and Inclusion: The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.

Representation

Employees in this classification are represented by American Federation of State, County, and Municipal Employees (AFSCME), and their salaries may be subject to a monthly payroll deduction after 31 days of employment.

Salary and Benefits

The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefit, and life insurance. Health, dental, and vision benefits are available.

To view a summary of benefits (http://www.eugene-or.gov/DocumentCenter/Home/View/1813) , benefit premium rates (http://www.eugene-or.gov/DocumentCenter/Home/View/1811) , and/or the AFSCME contract (http://www.eugene-or.gov/index.aspx?NID=1966) click the respective link. Click here to view information about Total Worker Health (https://www.eugene-or.gov/3955/Total-Worker-Health) .