• Order Entry Specialist

    Aston Carter (Allentown, PA)


    Job Title: Order Entry SpecialistJob Description

     

    We are seeking a dedicated Order Entry Specialist responsible for processing customer orders, tracking shipments, and providing exceptional customer service. This role plays a crucial part in ensuring the seamless operation of order management, particularly for custom-made products.

    Responsibilities

    + Enter customer orders, research inquiries, and track orders using SAP.

    + Communicate issues and information between sales representatives, manufacturing personnel, and customers.

    + Generate deliveries and coordinate with the warehouse for shipment planning.

    + Interact with external and internal customers to provide product and service information.

    + Manage complex territories and potentially solicit sales for new products.

    Essential Skills

    + 2-4 years of experience in order entry and customer service within a call center setting.

    + Proficiency in using SAP for order processing.

    + Strong skills in Microsoft Excel.

    + Experience working with CRM systems, preferably Salesforce.

    Additional Skills & Qualifications

    + High school diploma or equivalent required; Associate's or technical degree preferred.

    + Regular and predictable on-site attendance.

    Work Environment

    This position operates within a call center environment. Work hours are Monday to Friday from 9:00 AM to 5:30 PM, with a half-hour lunch break. The role offers remote work on Mondays and Fridays, while requiring on-site presence from Tuesday to Thursday. Initial training will be provided for 4-6 weeks.

    Pay and Benefits

    The pay range for this position is $21.00 - $23.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in Allentown,PA.

     

    Application Deadline

     

    This position is anticipated to close on Jul 21, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.