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Library Training Specialist

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Library Training Specialist

Salary

$47,085.71 Annually

Location

Jacksonville, FL

Job Type

Civil Service

Job Number

2025-06673

Department

PUBLIC LIBRARY

Opening Date

07/11/2025

Closing Date

7/25/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Job Description

The Jacksonville Library is actively seeking a Library Training Specialist.

This is professional educational curriculum training work in developing, conducting, implementing, coordinating, and evaluating staff development and training programs for employees of the library system. Work requires a basic understanding and application of the theories, principles, and practices of educational and/or workplace training, usually gained through degree granting schools, or an equivalent level of practical knowledge gained through experience. The work involves contact with library staff, and requires the ability to understand people, demonstrate sensitivity to others’ points of view, and persuade or show assertiveness necessary to influence behavior. The work is performed primarily in an office environment though the employee may be required to make visits to other library locations or training sites. The worker plans and organizes the work, determines own priorities, and the work is reviewed in terms of quality, volume, timeliness, and adherence to established methods, standards, and policies. Operates standard office equipment such as personal computers. The physical demands are minimal. Work is performed under limited supervision where the work assignments are subject to established procedures, practices, and techniques, and the employee plans and organizes his/her own work, and the work is reviewed for results achieved.

Examples of Work

+ Develops, conducts, implements, and coordinates staff training programs.

+ Analyzes training needs and establishes training objectives.

+ Observes and provides coaching feedback to staff instructors.

+ Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience.

+ Identifies training resources for library staff and answer questions concerning staff training.

+ Evaluates staff training program effectiveness through analysis of content, presentation, and post examination of participants.

+ Manages projects to achieve specific goals within a specific timeframe.

+ Serves as a consultant to library departments to identify and resolve training issues.

+ Cultivates partnerships with community members, vendors, and other library systems to supplement in-house development of training.

+ Works with diverse populations to provide services in a non-judgmental and non-discriminatory manner.

+ Assists with maintaining appearance standards by reporting facility issues and picking up litter on library grounds.

+ Assists with maintaining appearance standards by reporting facilities issues and picking up litter on library grounds.

+ Understands and applies policies , procedures, and written directives.

+ Demonstrates proficiency in the City of Jacksonville’s competencies.

+ Performs related work as required.

Knowledge, Skills and Abilities

+ Knowledge of the library’s organization, operation, policies, and procedures.

+ Knowledge of training principles, methods, and procedures.

+ Knowledge of instructional techniques.

+ Skill in application of instructional methods and procedures.

+ Skill in observing and providing coaching feedback to staff instructors.

+ ability to manage multiple projects with competing priorities and deadlines.

+ Ability to train, schedule, assign, monitor, and review the work of others.

+ Ability to analyze training records.

+ Ability to read, comprehend, and apply job-related rules, policies, procedures, and other materials.

+ Ability to monitor project progress and set timelines.

+ Ability to establish effective working relationships.

+ Ability to communicate effectively both verbally and in writing to persuade, educate, explain, and inform.

+ Ability to research, develop, implement, coordinate, present, and administer various types of educational curriculum.

+ Ability to coach and guide other’s behavior to help them meet departmental goals.

+ Ability to work with diverse populations to provide services in a non-judgmental and non-discriminatory manner.

+ Ability to exercise judgement and make well-informed decisions, taking into account the impact and implications of those decisions.

+ Ability to operate a computer utilizing word processing, spreadsheet, and prestation applications, other standard office equipment, and specialized training equipment.

+ Depending on assignment, must have ability to travel between various locations to meet the assignments of the position.

Open Requirements/Supplemental Information

OPEN REQUIREMENTS:

+ Five years of education and/or experience in training of adults in an industrial, vocational, or business setting for employee development or the training of adults in an educational environment.

+ Library experience is preferred.

LICENSING/CERTIFICATION/REGISTRATION:

+ Depending on assignment, a valid driver’s license is required prior to appointment and must be maintained.

+ Depending on assignment, must qualify for prior to appointment, obtain and maintain during employment City of Jacksonville Public Driver Certification

OTHER REQUIREMENTS:

+ The probationary period for this class is six (6) months.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “[email protected]” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: [email protected]

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

+ Yes

+ No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

+ Yes

+ No

03

The budgeted annual salary for this position is $47,085.71. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

+ Yes

+ No

04

If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

05

Do you have five years of education and/or experience in training of adults in an industrial, vocational, or business setting for employee development or the training of adults in an educational environment?

+ Yes

+ No

06

Provide a detailed description (at least 3-4 complete sentences) of your experience.

07

Indicate the organization(s) you worked for where you gained this experience.

08

Library experience is preferred. Do you have this experience?

+ Yes

+ No

09

If you answer "Yes" to question 8,provide a detailed description (at least 3-4 complete sentences) of your experience and indicate the organization where you gained this experience.

10

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

+ Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

+ No, I am not claiming veterans preference and this does not apply to me.

11

A resume is required. If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

+ I have read the above statement and understand what is required.

Required Question

Employer

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

http://www.coj.net/departments/employee-services.aspx

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