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Management Technician

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Management Technician

Salary

$45,907.00 - $69,203.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-29417-08040

Department

Department of Environmental Protection

Division

EP Bur Cln Wtr Dta Mgmt Div

Opening Date

07/11/2025

Closing Date

7/25/2025 11:59 PM Eastern

Job Code

08040

Position Number

00067518

Union

AFSCME

Bargaining Unit

A4

Pay Group

ST05

Bureau / Division Code

00353830

Bureau / Division

Clean Water

Worksite Address

400 Market Street

City

Harrisburg, Pennsylvania

Zip Code

17101

Contact Name

Rob Konowitch

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you a highly organized administrative professional who would enjoy a rewarding career making a positive difference in the lives of others? If so, we invite you to join the Department of Environmental Protection's Bureau of Clean Water as a Management Technician. Help us ensure our office is running at an optimal level while experiencing the satisfaction of public service with various opportunities for career growth and advancement!

DESCRIPTION OF WORK

As a Management Technician, you will complete a wide-range of administrative duties to assist the Data Management Division (DMD) and all other divisions within the Bureau of Clean Water (BCW). Specific responsibilities entail providing support for the National Pollutant Discharge Elimination System ( NPDES) fees collection program, the electronic Discharge Monitoring Report (eDMR) system, the Water Management System (WMS), the Environment Facility Application Compliance Tracking System (eFACTS), the Nutrient Trading Program, and Chesapeake Bay monitoring and reporting activities. Excellent interpersonal skills are essential, as you will be functioning as a liaison between the BCW, field operations, regulated community, and the public for issues related to fees and eDMR registrations. This professional also conducts administrative completeness reviews and initial technical reviews of eDMR registration requests received and communicates the request status/delinquencies to the submitter.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00067518) .

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

+ Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $ 45,907.00 (before taxes).

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information ;or

+ Any equivalent combination of experience and training.

+ An Associate's Degree may be substituted for two years of required experience.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

How many years of full-time advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information do you possess?

+ 3 years or more

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 90 semester credits or more

+ 60 but less than 90 semester credits

+ 30 but less than 60 semester credits

+ Less than 30 semester credits

+ None

04

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

05

WORK BEHAVIOR 1 - WRITTEN COMMUNICATION

Composes letters and other documents such as emails, reports, forms, or other methods of disseminating information.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience independently writing emails and other documents to disseminate information. I was responsible for the full content of documents without additional approval.

+ B. I have experience drafting content for emails and other documents to disseminate information. Someone else reviewed and approved the final content.

+ C. I have experience preparing emails and other documents by entering data into a pre-established form or template.

+ D. I have successfully completed college-level coursework related to business/technical writing.

+ E. I have NO experience or training related to this work behavior.

06

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience writing emails and other documents - specify the type and your responsibility.

07

If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

08

WORK BEHAVIOR 2 - ANALYZING INFORMATIONReviews and analyzes data including records, reports, numerical information, etc., to assist in the determination of appropriateness and accuracy. Communicates findings and initiates action to make adjustments or corrections.

Levels of Performance

Select the Level of Performance which best describes your claim.

+ A. I have experience analyzing reported data. My analysis included a verification for accuracy of content.

+ B. I have experience analyzing reported data. Someone else was responsible for the verification and accuracy of content.

+ C. I have successfully completed college level coursework related to data analysis, statistics, or logic.

+ D. I have NO experience or coursework related to this work behavior.

09

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience analyzing data.

+ Your experience verifying content.

10

If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

11

WORK BEHAVIOR 3 - QUALITY ASSURANCEReviews the outputs from computer systems to ensure complete and accurate processing and resolves data quality problems. Communicates findings to adjust or correct inaccuracies and requests additional information as necessary.

Levels of Performance

Select the Level of Performance which best describes your claim.

+ A. I have experience ensuring the completeness and accuracy of data processing by reviewing and analyzing outputs collected from various computer systems. I requested additional information as needed and adjusted or corrected any identified issues.

+ B. I have experience identifying potential issues in the completeness and accuracy of data processing by reviewing and analyzing outputs collected from various computer systems. Someone else resolved the issues by making adjustments or corrections.

+ C. I have successfully completed college level coursework or training related to data processing or quality assurance.

+ D. I have NO experience or coursework related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The type(s) of databases you analyzed and maintained.

+ Your specific duties and responsibilities.

13

If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.

+ College/University/Training Source

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov