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Library Associate I

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Library Associate I

Salary

$41,502.98 - $69,341.11 Annually

Location

VA 23504, VA

Job Type

Permanent Part-time

Job Number

13278

Department

Library

Opening Date

07/11/2025

Closing Date

7/21/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The City of Norfolk's Department of Libraries is currently seeking a permanent part-time Library Associate I for its Jordan Newby Anchor Branch. This position performs customer service roles at the public service desks by answering and attending to customers’ questions in person and over the phone. Engages in Adult programming with regular programs for the public, and outreach activities.

Departmental Hiring Salary Range: $19.95 hourly

Essential Functions

Essential functions include but are not limited to:

+ Responsible for developing and implementing adult programming on a regular basis.

+ Assists with the maintenance of the branch’s adult library space and collection.

+ Connects with community organizations, schools and Adult Living homes for outreach and partnership opportunities.

+ Involved in supervision responsibilities in absence of a supervisor.

+ Oversees and guides adult services staff and volunteers when the need arises.

+ Provides customer service at the public service desk by assisting patrons with reference questions involving resources in print, the internet, databases, community information resources and readers advisory.

+ Receives deposits and posts money for daily cash report.

+ Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating Interlibrary loans and collecting fees.

+ Must be able to sit/stand for extended periods of time, lifts up to 25 pounds from ground to waist-level, bend, stoop, push, pull, and complete tasks requiring manual dexterity to retrieve books and other materials from shelves/cabinets ranging in height from floor level to approximately 6 feet, and unpack incoming books/orders.

+ Thorough knowledge of library resources, procedures, and systems.

+ Ability to use good judgement in daily services to analyze problems, recommend solutions and make decisions.

+ High degree of comfort learning new technologies.

+ Ability to relate library services to the needs of the community.

+ Ability to maintain effective working relationships with the public and other employees

Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

One year of experience in library or related customer service work..

Additional Information & Requirements

Work Hours: 20 hours per week

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

03

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

04

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

05

How many years of Library working experience do you posses?

+ No experience

+ Less than a year

+ 1-3 years

+ 3-5 years

+ More than 5 years

06

Do you have programming experience?

+ Yes

+ No

07

If yes, briefly describe your programming experience. If no, type N/A.

08

This position requires the ability to work some nights and weekends. Are you able and willing to accept this scheduling requirement?

+ Yes

+ No

09

If yes, name one or two databases that you are familiar with? If none, type N/A.

10

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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