"Alerted.org

Senior Production Support Engineer

Pittsburgh, PA

**Type:** Contract

**Category:** Development

**Industry:** Financial Services

**Reference ID:** JN -072025-102800

**Date Posted:** 07/09/2025

**Shortcut:** http://careers.eliassen.com/mDiJBz

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Description:

*Hybrid in Pittsburgh, PA*

We are looking for a hands-on Senior Production Support Engineer to support a high-priority, time-sensitive initiative focused on maintaining and remediating vulnerabilities across over 70 production applications. This role is critical in ensuring application readiness for production releases through proactive code-level maintenance, compliance adherence, and infrastructure updates.

The ideal candidate brings strong experience in Java (17/21) and Terraform, understands the urgency of vulnerability remediation in enterprise environments, and can quickly identify and resolve infrastructure and code issues

_Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._

_Rate: $90 - $100 / hr. w2_

Responsibilities:

Key Responsibilities:

• Production Readiness & Vulnerability Remediation: Take ownership of identifying and resolving vulnerabilities—primarily within Java and Maven-based applications—across a broad portfolio of production systems. Ensure timely fixes and upgrades are completed to meet security compliance deadlines.

• Software Maintenance & Compliance: Lead ongoing maintenance efforts for existing infrastructure and application code. This includes working within ISD frameworks and IEC code to ensure all systems and processes meet internal standards and external regulatory requirements.

• Infrastructure Modernization & Code Management: Update and maintain infrastructure-as-code using Terraform, with a focus on reliability and scalability. Contribute to deployment workflows, code changes, and environment configurations. Prepare for upcoming integration of GCP environments.

• Root Cause Analysis & Break/Fix Support: Conduct in-depth investigations of system failures or broken deployments to identify root causes. Collaborate with dev teams to resolve complex issues and prevent recurrence.

• Collaboration with Development Teams: Work closely with application developers to communicate identified vulnerabilities and partner on remediation strategies. Understand when to escalate to development teams and when to resolve issues independently.

• Release Support & Upgrade Planning: Assist in preparing applications for release by ensuring security patches and major upgrades are successfully implemented and validated in lower environments before production deployment.

Experience Requirements:

Qualifications:

• 7+ years of experience in enterprise infrastructure and application support

• Strong proficiency in Java (17/21), Maven, and Terraform

• Experience remediating vulnerabilities and supporting code-level changes

• Solid understanding of ISD/IEC compliance standards and infrastructure security protocols

• Ability to perform root cause analysis and troubleshoot breakages across infrastructure and applications

• Experience with CI/CD pipelines and scripting (e.g., Shell scripting)

• Familiar with tools such as JIRA and Confluence

• Background in financial services or another regulated industry is a plus

Preferred Experience:

• Familiarity with cloud environments; Azure experience and GCP exposure preferred

• Experience with Terraform and public cloud is a plus

• Deep understanding of vulnerability management tools and workflows

• Exposure to infrastructure and application integration during major platform upgrades

• Familiarity with remediation tracking and reporting practices

• Previous involvement in security-focused production release cycles

Education Requirements:

• Bachelor’s degree in Computer Science or related field

_Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._

_W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._

_Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact [email protected]._

_About Eliassen Group:_

_Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._

_Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._

_Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_