• Summer Intern - AI Chatbot Development

    Brightstar Lottery (RI)


    Summer Intern - AI Chatbot Development

    Location:

    West Greenwich, RI, US, 02817RI Statewide, RI, US

     

    Requisition ID: 17298

     

    Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .

     

    Overview

     

    We’re offering a unique opportunity for a highly motivated and self-driven intern to take full ownership of an independent AI project: developing an intelligent chatbot that can answer engineer questions using wiki pages, SharePoint documents, JIRA, etc. This is a hands-on, end-to-end role involving design, development, and deployment using Microsoft Azure’s AI and cloud tools.

     

    You’ll work independently with the support from other teams’ members and will deliver a working prototype by the end of your internship.

    Responsibilities

    Lead the design and development of a chatbot capable of querying iLottery documents via natural language.

    Implement a retrieval-augmented generation (RAG) architecture using:

    Azure OpenAI Service (GPT models)

     

    Azure AI Search to index and retrieve content

     

    Azure Blob Storage to host source documents

     

    Build backend logic using Azure Functions, or another serverless approach

     

    Design a simple front-end (e.g., web app or bot interface) for user interaction

     

    Ensure basic access control (e.g., via Azure AD) for internal security

     

    Run tests and improve chatbot quality based on test feedback

     

    Present your final working solution and documentation

     

    Run tests and improve chatbot quality based on test feedback

     

    Present your final working solution and documentation

    Qualifications

    + Lead the design and development of a chatbot capable of querying iLottery documents via natural language.

    + Implement a retrieval-augmented generation (RAG) architecture using:

    + Azure OpenAI Service (GPT models)

    + Azure AI Search to index and retrieve content

    + Azure Blob Storage to host source documents

    + Build backend logic using Azure Functions, or another serverless approach

    + Design a simple front-end (e.g., web app or bot interface) for user interaction

    + Ensure basic access control (e.g., via Azure AD) for internal security

    + Run tests and improve chatbot quality based on test feedback

    + Present your final working solution and documentation

    Keys to Success

    • Building collaborative relationships

    • Decision making

    • Drive results

    • Foster innovation

    • Personal energy

    • Self-leadership

    \#LI-MS1

    At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation is $22.50 per hour. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

     

    Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

     

    All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

     

    IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.