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Digital Retail Operations Associate- Full-Time

Location:

NJ Statewide, NJ, US

Requisition ID: 17054

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .

Overview

Brightstar Lottery is seeking a reliable and detail-oriented Operations Associate to support its digital lottery retail operations in Lawrenceville, NJ. This Full-time, on-site role reports to the Operations Manager or Supervisor and plays a key role in ensuring smooth and accurate ticket processing.

Responsibilities

+ Process and fulfill lottery ticket orders with precision.

+ Coordinate, validate, and track ticket processing activities.

+ Maintain and troubleshoot equipment.

+ Verify order accuracy and escalate issues as needed.

+ Follow operational procedures to uphold quality standards.

+ Support management with improving operational efficiency.

Qualifications

+ Comfortable in a fast-paced, high-pressure environment.

+ Tech-savvy with experience using computers and related equipment.

+ Strong attention to detail, communication, and organizational skills.

+ Team-oriented with a proactive mindset.

Requirements:

+ High school diploma or equivalent.

+ Ability to stand/walk for long periods and lift up to 25 lbs.

+ Flexible availability, including weekends, evenings, and holidays.

+ High level of integrity and ability to follow procedures.

+ Shifts between 7 am – 11 pm

Keys to Success

• Building collaborative relationships

• Decision making

• Drive results

• Foster innovation

• Personal energy

• Self-leadership

\#LI-MS1

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $INSERT HERE - $INSERT HERE. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.