"Alerted.org

Job Description

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Response division is responsible to monitor incidents throughout the City, alert the public and City agencies, initiate NYCEM response, on-scene coordination and special event planning and coordination. It is comprised of for Watch Command, Field Response Unit, and the Response Support Unit.

The Watch Command unit monitors citywide radio frequencies; local, national, and international media; and weather forecasts 24 hours per day, seven days per week. They function as the central notification point for NYC, transmitting notifications to agencies and Notify NYC messages. Watch Command also dispatches Citywide Interagency Coordinators, deploys the Interagency Communications Vehicle and in support of incident command, dispatches assets, subject matter experts and request additional agency support when necessary.

A Watch Commander is responsible for monitoring multiple apparatuses and platforms to ensure complete situational awareness regarding all incidents in New York City. Their correspondence and communications ensure that all partner agencies and interested parties are also able to maintain situational awareness.

The Watch Command unit is seeking a Watch Commander to assist in a wide variety of tasks related to teams' daily operations. This unit a 24/7/365 unit that works to alert the agency and city officials to monitor various points of communication for situational awareness of incidents that can impact the city and assist our larger Response bureau in responding to those incidents. Under the supervision of the Watch Command Supervisor, with latitude for independent initiative and judgment, the Watch Commander would also perform professional work of varying degrees of difficulty and responsibility.

Responsibilities may include but are not limited to:

- Monitors multiple sources of information (agency radios, computers, telephones, etc.) for situational awareness of incidents that may adversely impact the city, require a multiagency response, and/or require a NYCEM response.

- Communicates with agencies/organizations to confirm the nature, scope, and impact of incidents.

- Coordinates requests for assistance received from the field.

- Analyzes multiple sources of information, including GIS, to develop a comprehensive operational picture.

- Collects, collates, assembles, and disseminates information.

- Supports communications in the field at large events or incidents.

- Participates in drills and exercises.

- Other duties as assigned by the Deputy Commissioner of Operations or the Director of Watch Command

Funding – This position is supported with a federal Emergency Management Performance Grant (EMPG) through 9/30/2026 with the possibility of an extension; the employee will be responsible for training requirements associated with this grant.

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Candidates must be authorized to work in the United States without employer support to be eligible for selection.

The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.

For this position, the “Special Note” below in the Minimum Qualification Requirements does not apply.

IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.

PREFERRED SKILLS

- Strong writing and communications skills

- Strong analytical skills

- Strong interpersonal skills

- Proficiency with Microsoft Office applications (Word, Excel, Access, and PowerPoint)

- Ability to work in dynamic, high stress environments.

- Experience with public safety communications systems preferred.

In addition, the selected candidate will be able to demonstrate proven ability in the following areas, from the agency’s performance management model:

Competencies:

o Knowledge – possesses appropriate subject matter expertise.

o Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.

o Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.

o Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message.

o Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.

Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

EMERGENCY PREPAREDNESS SPECIAL - 94612

Qualifications

1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or

2. A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or

3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.

Special Note:

To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary Min: $ 68,000.00

Salary Max: $ 68,000.00