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Job Descriptions:

Provides clerical and receptionist duties of the inpatient nursing department. Assists professional nursing staff by supporting patient care needs such as personal hygiene and activities of daily living. Provides comfort, transportation, and vital sign monitoring. Prepares patient treatment space and equipment to ensure patient safety.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

Unit Secretary

+ Acts as a receptionist for patients, staff, and visitors.

+ Greets, directs, and assists patients with directions in a prompts and polite manner

+ Operates a multiple line telephone system.

+ Makes announcements in a professional manner

+ Performs patient registration procedures accurately and in a timely manner, ensuring all demographic and payer information is correct.

+ Collects and updates patient demographic information

+ Verifies insurance eligibility and updates electronic registrations appropriately

+ Completes Medicare Secondary Payer (MSP) questionnaire and other payer specific documents as required.

+ Reviews and signs admission paperwork with patient/patient representative

+ Provides patients/representatives copies of all signed documents as appropriate

+ Follows EMTALA guidelines when registering in the Emergency Department

+ Assist with maintenance of electronic medical records. Copies, scans, faxes, and distributes documents in a timely and appropriate manner.

+ Establish the initial chart upon admission

+ Maintain chart documents according to protocol

+ Process charts upon dismissal, breaks down chart so available to Health Information Management (HIM) timely and accurately.

+ Help prepare records as appropriate for patient transfers and/or referrals

Nursing Assistant

+ Exhibits excellent interpersonal relations with patients, guests, and co-workers to ensure effective communication.

+ Responds to patient needs promptly and courteously

+ Communicates patient issues to the appropriate staff

+ Maintains a positive attitude while responding to requests in a timely and accurate manner.

+ Actively participates in shift report process.

+ Utilizes and updates patient communication board in room as indicated.

+ Communicates with other members of the health care team as indicated.

+ Assists other team members with care for other assigned patients as needed

+ Completes activities as identified in the patient’s plan of care and as delegated by professional staff to meet patient comfort, activity, sleep, and clinical needs.

+ Provides personal care and assists patients with activities of daily living (ADLs)

+ Assures patient hydration and nutrition needs are met by assisting with meal trays, nourishment, and feeding

+ Obtains vital signs, intake and output, and weights, and records with accuracy. Reports results to appropriate personnel.

+ Assists with ambulation, lifting and positioning according to facility procedure, including the appropriate use of patient lift devices and use of good body mechanics.

+ Provides safe transportation for patients by wheelchair, cart and/or ambulation.

+ Collects sputum, urine and stool specimens. Correctly instructs the patient on proper specimen collection technique(s).

+ Participates as a member of the team in Hourly Patient Rounds to proactively address patient needs.

+ Reports any observations and/or symptoms indicative of change in patient status, adverse reaction to treatments to the patients' nurse in a prompt manner.

+ Documents all patient data collected in the electronic health record and/or on worksheets accurately, completely, and in a timely manner.

+ Contributes to a safe, effective, and sanitary patient care environment.

+ Keeps room neat, tidy, and free of clutter

+ Removes trash and soiled linen from rooms each shift and as needed

+ Completes room cleaning according to established procedures as needed.

+ Utilizes Standard Precautions and infection control guidelines correctly and consistently.

+ Prepares patient care areas and equipment to facilitate patient care and treatment

+ Prepares rooms and medical equipment for use

+ Restocks and distributes patient care supplies and clean linens as needed.

+ Maintains knowledge of location for needed equipment and supplies.

+ Reports equipment needing repairs.

+ Cleans and stores equipment when no longer needed.

+ Assists in maintaining organization in storage areas.

+ Performs other duties as assigned.

Hours: Minimum 24 hours/week, Monday-Friday, 6:00am-6:30pm, rotating weekends

Required Experience:

Education, Experience:

+ High school diploma or equivalent

+ Previous patient access experience preferred

+ Previous nurse aide experience preferred

Certificates, Licensure, Registrations:

+ Nurse Aide Certification preferred

+ BLS (Basic Life Support)

GENERAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and / or ability required:

+ Ability to add, subtract, multiply, and divide

+ Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, safety rulings, operational and maintenance and organizational policies / procedures

+ Ability to write reports and correspondence

+ Ability to effectively present information to patients, families, employees, health care providers, etc...

+ Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and health care providers

+ Ability to work with skill in identifying problems

EQUIPMENT, TOOLS, MATERIALS

+ Knowledge of computer hardware equipment and software applications relevant to work functions.

Keyword: Unit Secretary (part-time)

From: Pender Community Hospital District