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Job Description​

The Manager of Surgical Business Operations is responsible for the financial, operational, and strategic oversight of business functions in Pre-Op Assessment, Main OR, Neuro OR, CVOR, SPD and the Endoscopy Center. This role focuses on aligning daily operations with broader organizational goals, enhancing efficiency, and maintaining accountability across perioperative services. The Manager collaborates closely with directors, physicians, clinical leadership, and administrative partners to ensure high-quality patient care while supporting budgetary discipline and continuous process improvement.

This position plays a key role in optimizing OR utilization, maximizing team productivity, and ensuring seamless coordination across procedural areas. Through data-driven decision-making and cross-functional leadership, the Manager supports initiatives that improve performance, sustainability, and overall patient experience.

Key Responsibilities

Financial Management & Budgeting

• Support the development and management of department budgets; monitor financial performance and recommend or implement corrective actions as needed.

• Oversee charge capture and auditing to ensure accurate and timely billing.

• Partner with Supply Chain and Decision Support teams to evaluate cost-saving opportunities and manage capital equipment purchases and service agreements.

• Ensure compliance with reimbursement policies, financial documentation standards, and internal financial controls.

Operational Leadership

• Oversee daily business operations in procedural areas, including scheduling, charge auditing, dashboard management, and resource optimization.

• Lead a team of business operations staff, fostering a culture of accountability, collaboration, and performance excellence.

• Drive improvements in OR scheduling and utilization, working with multidisciplinary teams to streamline workflows and reduce downtime.

• Monitor KPIs and use scorecards to identify performance gaps and opportunities for operational enhancement.

Strategic Planning & Stakeholder Collaboration

• Partner with clinical and administrative leaders to support departmental strategic planning and execution.

• Serve as a resource and project lead on initiatives focused on operational efficiency, financial stewardship, and service line growth.

• Utilize data analytics to guide decision-making and integrate operational goals with broader system strategies.

• Ensure alignment between procedural business operations and hospital-wide objectives, acting as a liaison between front-line teams and senior leadership.

Qualifications

• Bachelor's Degree Required. Master’s degree in Healthcare Administration, Business Administration, or a related field preferred.

• Minimum of 5 years of leadership experience in healthcare business operations, ideally within surgical or procedural services.

• Demonstrated success in financial management, process improvement, and resource optimization in a complex clinical environment.

• Experience with perioperative scheduling, OR utilization strategies, and performance monitoring tools.

Strong interpersonal and communication skills; able to manage teams, influence stakeholders, and lead cross-functional initiatives

Job Requirements

Applicable Experience:

3-5 years

Bachelor's Degree - Business

Job Details

Full Time

Day (United States of America)

_The best place to get care. The best place to give care_** **. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.