"Alerted.org

Clerical Supervisor 1 (Local Government) - Wayne County Children & Youth

Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4997096)

Apply



Clerical Supervisor 1 (Local Government) - Wayne County Children & Youth

Salary

$29,035.50 Annually

Location

Wayne County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-29328-L0005

Department

Local Government

Division

HS Wayne Co Child Welfare Serv

Opening Date

07/11/2025

Closing Date

7/24/2025 11:59 PM Eastern

Job Code

L0005

Position Number

80007267

Union

Non Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88212764

Bureau / Division

Wayne County Children & Youth Services

Worksite Address

648 West Park Street

City

Honesdale, Pennsylvania

Zip Code

18431

Contact Name

Paula Wehrmann

Contact Phone

570.253.4262

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Do you desire to be a part of a supportive team that makes a difference in the lives of children and their families? If you also have exceptional organizational and management skills, then this position at Wayne County Human Services, Children and Youth Agency, is for you! Share your skills and become an essential part of a team that provides services which promote safer children, successful adolescents, stronger parents, sound families, and supportive communities.

DESCRIPTION OF WORK

In this position, you will be responsible for overseeing and coordinating the complex clerical and administrative functions of our department that help make the work of our caseworkers and other professional staff possible. This involves supervising clerical staff, managing office resources, and ensuring work is completed in compliance with federal, state, and local policies, procedures, laws, and regulations.

You will oversee daily activities of up to three clerk typists, providing training and support to ensure high standards of service and productivity. Your responsibilities will also include assisting with the preparation of reports, correspondence, and other documents as needed, as well as organizing files for case records and various programs; coordinating MA/Insurance for all children in placement; fixed asset inventory including electronics; creating and modifying forms for agency use; and covering clerk typist duties as needed. Attention to detail is essential in all activities and responsibilities for ensuring accurate and timely record-keeping and data entry into our agency's designated case management system, and for maintaining the confidentiality and security of sensitive information.

Our team will rely on you to ensure efficient office operations, support the professional staff, and provide excellent service to clients and external partners. This includes responding to inquiries from clients, staff, and external agencies promptly and professionally in addition to facilitating communication between clerical staff and professional staff to ensure smooth operations. Apply now and be a part of our collaborative and mission-driven team!

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Often irregular hours, including evenings and weekends.

+ Employees may have overnight travel or out of county travel for meetings or training.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year of moderately complex clerical work experience;or

+ Any equivalent experience and/or training which provided the required knowledges, skills, and abilities.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation.

+ A conditional offer of employment will require a drug screening.

+ This position falls under the provisions of the Child Protective Services Law.

+ Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

How much full-time moderately complex clerical experience do you possess?

+ 1 year or more

+ 6 months but less than 1 year

+ Less than 6 months

+ None

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How much college level coursework do you possess? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 30 credits or more

+ 15 but less 30 credits

+ Less than 15 credits

+ None

04

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

05

WORK BEHAVIOR 1 - SUPERVISION

Provide full range of supervisory duties which include: Planning, organizing and delegating work among positions; assigning and monitoring clerical activities for accuracy and timeliness; monitoring time and attendance and approving leave; scheduling the moving of staff; evaluating employee performance; handling grievances and recommending decisions; and interviewing and recommending the selection of applications for vacant positions in accordance with policies and procedures.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience planning and assigning work to staff, approving leave, evaluating staff performance, and interviewing candidates and recommending selection of applicants.

+ B. I have experience as a lead worker, which included assigning or delegating work to staff, and monitoring others' work for accuracy and timeliness.

+ C. I have successfully completed college-level coursework or training related to management, planning, or delegation.

+ D. I have NO experience or training related to this work behavior.

06

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience 2. Your duties as a supervisor (approving leave, interviewing, evaluating staff, etc.) 3. Your duties as a lead worker (assign work, reviewing work, etc.) 4. Your specific responsibilities

07

If you have selected the level of performance pertaining to the college coursework or formal training, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.

1. College/University or Training Source 2. Course Title 3. Credits/Clock Hours

08

WORK BEHAVIOR 2 – TRAINING AND OPERATIONS

Conduct conferences and group meetings with new or re-assigned unit members in order to provide training, review changes in policies and procedures, make recommendations for improvements, and provide assistance on clerical matters in order to promote efficient operations. Train new staff in the use of PCs for inquiry and data entry as well as general clerical functions.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience conducting conferences or meetings to train new or reassigned staff, reviewing changes in policy or procedures, making recommendations for improvement, and providing assistance on clerical matters regarding operations.

+ B. I have experience conducting conferences or meetings to train new or reassigned staff, and providing assistance on clerical matters regarding operations.

+ C. I have experience training new or reassigned staff.

+ D. I have successfully completed college-level coursework related to organization communication.

+ E. I have NO experience or training related to this work behavior.

09

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience 2. Your experience training staff 3. Your experience reviewing policy or making recommendations on improvements 4. Your experience providing assistance on clerical operations 5. Your specific duties and responsibilities

10

If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.

1. College/University 2. Course Title 3. Credits/Clock Hours

11

WORK BEHAVIOR 3 – PROOFREAD DOCUMENTS

Proofread varying types of materials to ensure the transfer of information is grammatically correct, complete, consistent, and adheres to agency rules and regulations. Examine and review the files, forms, documents, and records that have been processed by the staff for completeness and accuracy.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience proofreading various types of materials (including files, forms, documents, or records) processed by staff, for grammar, completeness, accuracy, or adherence to rules or regulations, where I had the final responsibility for the completed product.

+ B. I have experience proofreading various types of materials (including files, forms, documents, or records) for grammar, completeness, accuracy, or adherence to rules or regulations, where others had the final responsibility for the completed product.

+ C. I have successfully completed college-level coursework related to business writing, technical writing, or English composition.

+ D. I have NO experience or training related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience 2. What you proofread 3. Your responsibility for the final product 4. Your specific duties

13

If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.

1. College/University 2. Course Title 3. Credits/Clock Hours

14

WORK BEHAVIOR 4 – MAINTAIN CONTROLLED DOCUMENTS

Maintain control documents and monitor the controlled document room by signing out, distributing, reviewing, and auditing control documents used by staff; completing logs at the beginning and end of the day; checking control documents for typing accuracy; and preparing them for mail or pick up by clients.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience maintaining control documents and monitoring the controlled document room by distributing, auditing, or reviewing documents used by staff; completing daily logs; and preparing documents for mail or pick up by clients.

+ B. I have experience completing daily logs regarding documents, and preparing documents for mail or pick up by clients.

+ C. I have successfully completed college-level coursework related to bookkeeping or office management.

+ D. I have NO experience or training related to this work behavior.

15

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience 2. Your role maintaining control documents or controlled document room 3. Your duties maintaining a log or preparing documents for pickup 4. Your specific duties and responsibilities

16

If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.

1. College/University 2. Course Title 3. Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov