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Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Director, Offer Science plays a critical role within the Revenue Management division. This position leads the teams responsible for designing and delivering the technical systems that power Revenue Management, including Yield Management, Pricing Platforms, Ancillary Pricing Systems, and the next generation of Offer Management Decision Engines. The role is responsible for significant top line impact to company revenues, specifically continuously challenging the status quo and innovating on our existing platforms to drive revenue improvement across the organization.

What you'll do

_This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._

+ Oversees core Revenue Management business systems, including Yield Management, Pricing and Ancillary pricing systems.

+ Leads the development of Offer Management and Offer Science technology and strategy

+ Collaborates closely with internal and external stakeholders to support critical revenue projects and initiatives

+ Strategically identifies and capitalizes on new revenue opportunities by harnessing tools, processes, industry best practices, and comprehensive reporting

+ Leads the ongoing development for 30+ members team, ensuring exceptional job proficiency and readiness for future roles with greater responsibility

+ Works in regular and close coordination with Commercial organization counterparts, including Revenue Management, Network Planning, Strategic Alliances, and Joint Business

+ Partners to shape the company commercial strategy and address financial and operational performance

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

+ Bachelor's degree in Computer Science, Engineering, or related field

+ 7+ years of experience in technical leadership and management, with experience leading teams responsible for developing and maintaining complex technical systems

+ 5+ years of experience in Revenue Management, with deep understanding of Yield Management, Pricing Platforms, and Ancillary Pricing Systems

Preferred Qualifications- Education & Prior Job Experience

+ Master's degree in Operations Research, Math, Economics or technical field

+ Experience with cloud-based technologies and agile development methodologies

+ Prior experience in Revenue Management or related Commercial departments preferred

+ Prior experience in Product Management of large-scale corporate decisioning systems preferred

+ Understanding of airline economics, operations, and revenue management techniques, and the ability to apply that knowledge to strategic problems

All you'll need for success (continued)

Skills, Licenses & Certifications

+ Demonstrates the highest level of ethics and integrity

+ Demonstrated ability to solve, and to lead others in solving, complex analytical problems

+ Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions

+ Ability to influence through outstanding interpersonal skills and build collaborative relationships with multiple stakeholders with varying points of view

+ Ability to be flexible in rapidly changing conditions and priorities, and to redirect managers and teams toward new ideas and approaches in work methods

+ Excellent communication, presentation, and interpersonal skills, with ability to handle complex topics comfortably and to interact effectively with all levels, internally and externally, both verbally and written

+ Ability to manage, motivate, coach, and counsel a diverse team of managers and analysts

+ Ability to build collaborative relationships with and consensus amongst multiple stakeholders with varying points of view

+ Demonstrated ability to create a culture of continuous improvement that is open and respectful and that thrives on diversity and trust

+ Proven ability of identifying, recruiting, and developing talent

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.