• Automotive Service Business Development Rep (BDC)

    Hendrick Automotive Company (Charlotte, NC)


    Hendrick Honda (South Blvd)

    Job Summary:

    Hendrick Automotive Group is seeking a Business Development Representative (BDC) to interact with customers over the phone/internet, build positive relationships, and manage service repair appointments for the dealership. An ideal candidate should possess excellent communication, organization, and interpersonal skills with an ability to showcase our products and services in a compelling way.

    Benefits:

    + Paid Medical - NO COST Employee Healthcare and Prescription Plan

    + The Best Dealership Facilities in the Area

    + College Scholarship Program

    + 401(k) with Company Match

    + Largest privately owned auto group in the country, GREAT career growth potential

    + Generous paid time off/vacation and sick days

    + Basic Life Insurance

    + NO COST Employee Assistance Program

    + 100% Paid Training

    + Comprehensive employee recognition/rewards programs

    + Hendrick Automotive Group is a back-to-back winner of Automotive News' Best Dealerships to Work For Award

    + Successful Team approach with Doing Business the Right Way Focus

    •Pay Range:

    + $17 per hour.

    Service Business Development Representative Schedule:

    + Full Time, rotating shifts between 7:00am-6:00pm, business hours Monday-Saturday, average 40 hours per week.

    Qualifications:

    + High School Diploma or equivalent.

    + 1 year of direct customer service experience preferred (retail or similar fast-paced environment).

    + Experience in the automotive industry is preferred, but not required.

    Essential Job Skills:

    + Excellent communication and interpersonal skills.

    + Ability to work independently and as part of a team.

    + Ability to handle customer inquiries in a professional and efficient manner.

    + Ability to memorize scripts for products and services.

    + Computer literacy and ability to use customer databases.

    + Confidence in ability to use technology and multi-task.

    + Ability to build relationships with customers.

     

    To perform the job successfully, an individual should demonstrate the company's core values of Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.

     

    For more information, please visit www.hendrickcareers.com. Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. #CB

     

    Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf.