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Summary You will serve as a Transportation Assistant (Personal Property) in the Distribution Management Office of MARINE CORPS BASE. Responsibilities You will will perform household goods service counseling in support of United States Transportation Command’s Defense Personal Property Program. You will counsel service members, dependents, or civilian employee on shipment and/or storage entitlements. You will counsel the member on their allowances, restrictions, and steps needed to follow to receive reimbursement You will review inbound and outbound documentation for completeness, drafts messages or emails when necessary to obtain inbound documentation. You will receive and respond to inquiries from service members regarding servicing/booking arrangements. Requirements Conditions of Employment Qualifications GS-06 Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Interpreting and applying guidelines, regulations and/or instructions related to entitlements for shipping and storage of personal property; providing guidance on household good entitlements, processes, and procedures for relocation; reviewing completeness of applications for moves between residences; and providing technical support to customers in-person, via phone or electronic media. GS-05 Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Assisting with interpreting and applying guidelines, regulations and/or instructions related to entitlements for shipping and storage of personal property; reviewing completeness of applications for moves between residences; and providing technical support to customers in-person, via phone, or electronic media. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/transportation-clerk-and-assistant-series-2102/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education GS-5 Only: In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience: 4 years above high school, OR Have a combination of experience and education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience must equal one hundred percent A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information Vacancies filled from this announcement may be filled at any grade level listed. If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed. This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.