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GENERAL SUMMARY: Responsible for coordination and oversight of the hospital Medical Staff Services department including collaborative participation with the Centralized Credentialing Services (CCS) on the medical staff credentialing and recredentialing processes. Coordinates and manages medical staff meetings and the flow of the information from the Medical Staff Committees through the Medical Executive Committee to the Board of Trustees. Responds to verification requests. Acts as a resource to the medical staff regarding bylaws, rules and regulations, policies, regulatory and accreditation requirements, and standards. Assists in compliance with the accrediting and regulatory agencies (i.e., Joint Commission, NCQA, URAC, HFAP) in regard to credentialing while developing and maintaining a working knowledge of the statutes and laws. Coordinates the continuing medical education program and performs bookkeeping activities for the medical staff. Work closely with and maintain close communications with medical staff leaders, hospital administration and legal counsel on selected medical staff issues. Maintains the confidentiality of all business/work and medical staff information. Functions as a member of the team to assure optimum performance of the department.

EDUCATION AND EXPERIENCE REQUIRED:

+ High school diploma or G.E.D. equivalent is required.

+ Associate or bachelor's degree is preferred.

+ Five (5) years in a hospital and/or managed care credentialing setting is required.

+ Medical staff services experience preferred.

+ Knowledge of credentialing database, Visual Cactus preferred.

+ Six Sigma work environment experience preferred.

+ High level of energy to work in a fast-paced environment often including time deadlines, frequent interruptions, heavy workload, multiple demands, and multi- tasking. Ability to be flexible.

+ Strong organizational skills and ability to prioritize and re-prioritize, as necessary.

+ Excellent and effective communication skills both written and verbal.

+ Word processing, data input, strong computer skills and letter composition skills required.

+ Ability to efficiently handle designated responsibilities independently in an accurate and timely manner.

+ Ability to positively interact with physicians, hospital personnel, and guests both in the office and on the phone.

+ Excellent customer service skills required.

+ Excellent problem-solving skills.

+ #LI-JP1

Additional Information

+ Organization: Henry Ford Macomb Hospital

+ Department: Medical Staff Services HFMH

+ Shift: Day Job

+ Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.