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+ Area of Interest: Patient Care

+ Salary Range: $19.72 - $29.58*

+ FTE/Hours per pay period: 1.0

+ Department: Operations- HME- QC

+ Shift: 8:30 AM - 5:00 PM/Days

+ Job ID: 168278

Overview

Home Medical Equipment - Moline, IL

HME Retail Sales Representative

Full Time - 1.0 FTE

Monday - Friday 8:30 AM - 5:00 PM

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:

+ Expect paid time off, parental leave, 401K matching and an employee recognition program .

+ Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

+ Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

+ Provide Exceptional Customer Service

Greet and assist clients in a courteous and professional manner, coordinate incoming calls and referrals, and ensure prompt resolution of inquiries related to equipment, supplies, and services.

+ Support Patient Education and Equipment Setup

Instruct patients, families, and caregivers on the proper use of medical equipment; prepare and assist with equipment delivery, setup, and troubleshooting; and maintain accurate product and insurance knowledge.

+ Manage Storefront Operations and Collaborate with Affiliates

Restock and maintain storefront inventory, process work orders and authorizations, and work closely with clinical staff and physicians to meet patient needs while promoting store sales and rentals.

Qualifications

Education:

+ High school or vocational school graduate or an equivalent combination of education + experience.

Experience:

+ Minimum 3 years of experience ina sales or customer service role in the HME or similiar industry.