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Working Title: Regional Services Supervisor / Human Services Supervisor 2

Job Class: Human Services Supervisor 2

Agency: Human Services Dept

+ **Job ID** : 87468

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 07/14/2025

+ **Closing Date** : 07/28/2025

+ **Hiring Agency/Seniority Unit** : Human Services Dept / DHS Central Office MMA

+ **Division/Unit** : DHS-Central Office / BHDH DHHS Supervisor

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : Yes, up to 20%

+ **Salary Range:** $33.61 - $48.66 / hourly; $70,177 - $101,602 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 216 - Middle Management Association/MMA

+ **FLSA Status** : Exempt - Executive

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

_This position is eligible for_ telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) _for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework._

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Regional Services Supervisor will demonstrate professional and effective leadership to manage, direct, supervise and coordinate the day-to-day work mandated by the Deaf, DeafBlind and Hard of Hearing Services act. Responsibilities include:

+ Oversight of statewide Deaf, DeafBlind and Hard of Hearing State Services Division’s (State Services) regional services staff and the provision of Regional Services’ programs and services at a minimum of six regional centers and various statewide hubs

+ Manage up to 7 direct service staff and statewide Office and oversees the regional services’ human service delivery functions to the one out of five Minnesotans with hearing loss and its partnerships with state and county personnel and providers who work with people who have hearing loss

+ Ensure that the State Services’ Regional Services’ Menu of Services is adhered to in a consistent manner, while recognizing and honoring the unique needs of regional centers

+ Review and analyze data for measurable results, evaluates the performance of direct service provision to make ongoing recommendations and feedback for effective human services delivery, and ensures that DHS and State Services’ policies and its workplans are effectively utilized and executed

+ Provides support for Metro Office and Greater Minnesota’s regional offices’ facilities management-related needs

+ Works closely with the Deaf, DeafBlind and Hard of Hearing State Services Division management team, and particularly the division director to address a myriad of programmatic related needs and improvements

Minimum Qualifications

Demonstrated leadership experience*

*Leadership experience can include:

+ Experience as a supervisor, leadworker, team lead, project lead;

+ Completion of a State of Minnesota leadership program (e.g. ELI, L4);

+ A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:

+ 1+ year of experience identifying issues, goals and strategic actions

+ 100+ hours per year time commitment

AND

3 years of professional work experience providing human services delivery to deaf, deafblind, hard of hearing and late-deafened populations. Experience must demonstrate the following:

+ Advanced Skills in American Sign Language

+ Knowledge and experience of Human Services Delivery and Management Systems

+ Knowledge and experience of services for the deaf, deafblind, hard of hearing and late-deafened and hard of hearing communities

+ Knowledge and experience in understanding in various communication access and assistive listening devices, and the differences in service needs for people who are deaf, deafblind, hard of hearing and late-deafened

Bachelor’s degree in Human Services, Social Work, Psychology or related field may substitute for 1 year of professional experience OR Master’s degree in Human Services, Social Work, Psychology or related field may substitute for 2 years of professional experience

Preferred Qualifications

+ Excellent communication and written skills

+ Broad computer literacy skills

+ Intermediate knowledge and familiarity of database management and spreadsheet reporting

+ Exhibits sensitivity, understanding and respect of the cultural and other differences that s/he will encounter in interacting with co-workers and in serving our clientele

+ Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.