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Description

As an Administrative Assistant II floater for the Department of OBGYN, responsibilities include answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, process requests for medical records, process medication refill requests, and assist with processing disability and return-to-work forms for patients. The AA II will travel and work at other UCLA OBGYN clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed on an as needed basis. This position works independently, receiving general direction from Supervisor (MSO), Clinical Director, COO and/ or faculty.

Salary Range: $26.42 - $37.49 Hourly

Qualifications

Required:

*

Demonstrated

basic knowledge of physician office policies and procedures

*

Demonstrated

computer skills including word-processing, use of spreadsheets and data entry

*

Ability

to communicate effectively with medical, nursing and administrative personnel,

regulatory agencies and study sponsors.

*

Skill

and experience in operating office machines including hospital based computer

systems

*

Skill

and experience in composing clear and understandable written memos and reports

using correct grammar

*

Skill

in prioritizing assignments to complete work in a timely and accurate manner

*

Skill

in communicating with patients, families and referring physicians with

diplomacy

*

Knowledge

of basic medical terminology.

*

Superior

typing skills to prepare correspondence, reports and other written materials

with speed and accuracy

*

Skill

in prioritizing assignments to complete work in a timely manner when there are

changes in workload and assignments, pressures of deadlines, and/or a heavy

workload.

*

Ability

to work flexible hours and travel to department clinics, as assigned.

Preferred:

*

Familiarity

with physician office billing procedures

*

Knowledge

of University's Electronic Health Record System

*

Knowledge

of UCLA School of Medicine and hospital nursing processes

*

Fluent

in Spanish

*

Bachelor's

Degree

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