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Title: Clinical Director

Program: The Villa

Salary: $68,000-$75,600

Program Description

The Villa is a permanent congregate supportive housing program located in the Bronx. The Villa houses 56 single adults living with active substance use and/or mental health diagnoses and employs a harm reduction service delivery model. The Villa is funded by DOHMH & HUD. Clients receive the following services onsite: Case Management, Money Management, Occupational Therapy, Psychiatric Services, Recreation/Socialization and Therapeutic Groups.

Overall Responsibilities

Under the general direction of the Program Director, with some latitude for independent action and decision making, the Clinical Director will be responsible for the overall coordination and delivery of human services to the tenants of the Villa residence. The Clinical Director serves as a liaison between The Villa and ACT Teams and Access to Treatment Substance Use Disorder and/or support providers. The Clinical Director coordinates service delivery with healthcare providers, psychiatric, front desk, and behavioral health departments; ensures staff adherence to DOHMH, HUD and Project Renewal policies and procedures; conducts regular quality assurance reviews; partners with the Program Director to liaise with DOHMH and HUD, shelters and the Leasing Compliance and Asset Management (LCAM) department regarding tenant candidacy, move ins, and move outs; performs related work.

Essential Duties and Responsibilities:

The essential duties of the Clinical Director include but are not limited to the following activities:

• Collaborates with the Program Director and other senior staff to develop and implement program policies and procedures, disseminates these to staff, and updates them as needed. Develops and implements policies and procedures to comply with requirements from the Department of Health and Mental Health (DOHMH) and the Department of Housing and Urban Development (HUD).

• Supervises a team of case managers to deliver rehabilitative and restorative services to the tenants at the Villa.

• Provides the day-to-day coordination of clinical services in the facility through collaboration with medical, psychiatric and social service personnel, to ensure that tenants’ assessments, linkages to services and coordination of services are being provided by staff.

• Conducts performance assessments by auditing charts and reviewing data in external databases.

• Develops staff through team meetings, individual supervision and in-service education as needed for all levels of staff.

• Facilitates weekly case reviews.

• Monitors the staffs’ timely completion of all tenants’ intake processes, assessments, psychosocial, progress notes, referrals and service plans.

• Develops and trains staff in protocols to be followed in clinical emergencies.

• Ensures that post-discharge follow-ups are completed and documented in a timely manner, as indicated.

• Performs other duties as assigned by the Program Director.

Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours, on weekends or during the Program Director’s absence. Serves as interim primary lead in the absence of the Program Director.

Physical Activities

While performing the duties of this position, the Clinical Director must walk between all floors of the facility, climbing up and down the staircases to observe staff/clients in the event the elevator is out of order. The Clinical Director must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to retrieve file records.

Education and Professional Requirements

• Minimum of two years’ experience working within the Mental health field.

• Bachelor’s degree in related field.

• MA in social work, counseling, psychology, family therapy or related field, preferred.

Preferred skills:

• Leadership: Demonstrated ability to manage and motivate staff to accomplish stated program goals and objectives while developing their individual and group skills.

• Program Evaluation and Performance Management: Capacity to develop/exhibit, in collaboration with the staff and the Performance Evaluation and Quality Assurance Department (PEQA), the ability to independently evaluate and manage program performance using data.

• Team building: Ability to develop and foster, through demonstration, a team spirit, enabling staff to overcome the challenges of providing needed services to a special client population.

• Communication: Excellent oral, writing, and listening and negotiating skills.

• Organizational: The ability to work well within a high-pressure environment and meet the short- and long-term mandates of the program.

• Interpersonal: An ability to interface with clients as well as all levels of staff.

• Computer: Knowledge of case management software as well as proficiency in Microsoft Office Suite.

• Language: Bilingual or multilingual a plus.

Job Details

Pay Type Salary

Employment Indicator Regular

Education Level Bachelor’s Degree

Hiring Min Rate 68,000 USD

Hiring Max Rate 75,600 USD