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Project Coordinator (WAN Provisioning)
- Insight Global (Novi, MI)
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Job Description
Day-To-Day:
Insight Global is seeking a WAN Provisioning Assistant to drive the deployment and optimization of wide area network (WAN) infrastructure across our clients national logistics footprint. This role bridges telecom provisioning expertise with the clients dynamic supply chain operations, ensuring robust connectivity for mission-critical systems across warehouses, distribution centers, and transportation hubs.
Key Responsibilities
Lead end-to-end provisioning of WAN circuits and telecom services across Ryders logistics network.
Partner with telecom carriers to manage service orders, installations, and escalations.
Support Ryders digital supply chain platforms (WMS, TMS, ERP) by ensuring high-availability network access.
Coordinate network rollouts for new facility launches and infrastructure upgrades.
Monitor WAN performance and implement proactive measures to maintain uptime and throughput.
Maintain detailed documentation of provisioning workflows, vendor SLAs, and network assets.
Collaborate with Ryders IT, operations, and engineering teams to align network capabilities with business needs.
Organize and arrange for staff members to represent organization at meetings and conference
Notes commitments made during meetings and arrangements for staff implementation
Prepares reports including conclusions and recommendations for solution or operational administrative problems
Research and compile reports to make recommendations based on findings
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
2-5+ years experience in WAN provisioning and project coordination, ideally within a supply chain or telecom environment
Strong grasp of networking protocols, MPLS, SD-WAN, VPN, and related technologies
Familiarity with supply chain software and infrastructure (SAP, Oracle SCM, WMS)
Excellent organizational and vendor management skills
Comfortable working in fast-paced, cross-functional environments Experience with network automation tools
Exposure to cloud-based logistics platforms
Project management certification (PMP, Agile)
Previous experience working with a telecom company or supply chain/warehousing organization null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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