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About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.

Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!

Job Summary:

We are seeking a dynamic and experienced Production Manager to lead our Hydraulics, Small Production, and Testing operations. This role is responsible for planning, organizing, and directing production activities to ensure high-quality, timely, and cost-effective delivery of products. The ideal candidate brings strong leadership, a process-driven mindset, and a passion for team development and operational excellence.

For over 45 years, Echelon Supply and Service has proudly supported complex systems across aerospace, ground support, and marine applications. With over 70,000 products in our portfolio, we play a vital role in industrial and defense readiness by delivering quality components with precision and speed.

Duties and Responsibilities:

+ Lead and manage production teams to ensure safety, quality, and performance standards are met across Hydraulics, Small Production, and Testing departments.

+ Develop daily and weekly production schedules and coordinate with procurement and logistics teams to ensure material availability.

+ Monitor and improve key performance indicators (KPIs) including productivity, throughput, yield, and delivery timeliness.

+ Ensure production operations comply with internal policies, safety regulations (OSHA), and relevant quality standards (e.g., ISO).

+ Conduct team performance evaluations, manage staffing needs, and support employee training and development.

+ Drive continuous improvement through lean manufacturing principles, root cause analysis, and corrective action plans.

+ Ensure the testing process validates product quality and meets all customer specifications.

+ Oversee accurate documentation of production and testing activities in ERP systems (e.g., Epicor P21).

+ Participate in audits, inspections, and compliance reviews as needed.

+ Maintain a clean, organized, and inspection-ready production floor.

Qualifications:

+ Bachelor’s degree in Operations Management, Engineering, or a related field; or equivalent experience.

+ 5+ years of production or operations management experience in a manufacturing, testing, or industrial environment.

+ Proven experience leading teams and improving production processes.

+ Strong working knowledge of safety and quality systems (OSHA, ISO, Six Sigma preferred).

+ Experience with ERP/MRP systems (Epicor P21, SAP, Oracle, etc.) and Microsoft Office Suite.

+ Excellent problem-solving, communication, and leadership skills.

Skills and Abilities:

+ Strong leadership presence and team development capabilities.

+ Ability to manage multiple priorities and meet strict deadlines.

+ High attention to detail and strong organizational skills.

+ Effective interpersonal and cross-functional communication.

+ Committed to continuous improvement and operational excellence.

Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.