"Alerted.org

Job Description

The Site Reliability Engineering (SRE) team provides leadership, direction, and accountability for

building and running large-scale software systems. As a Site Reliability Engineer II, you will identify

and deliver automation solutions designed to ensure high availability and resiliency using your

expertise in software development, complexity analysis, and scalable system design. Strong

collaboration skills will be required to work closely with other engineering teams to ensure

services/systems are highly stable and performant, meeting the expectations of our business partners

and end users.

Partner with the architecture and development teams on how to make applications highly

available, reliable, and performant at global scale

Collaborate with the architecture team to ensure Reliability factors are accounted for in

business features and enablers

Guide development teams in understanding established service level objectives and

consequences, and implementing appropriate SLIs to support the objectives

Collaborate with development team members to swarm, troubleshoot, and resolve problems

Guide ad-hoc teams to brainstorm solutions and build implementation plans based on the Root

Cause Analysis of production issues

Design and build automated solutions to optimize application/service/platform uptime with

minimal human intervention

Be available for an on-call rotation to participate in troubleshooting and communication efforts

outside of normal business hours

Implement and help create standards and best practices, and mentor other team members to

drive adoption across development teams

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

- Expert in defining, implementing, and evaluating Service Level Objectives (SLO) and Service Level Indicators (SLI), and associated consequences

Software development expertise in two or more high-level programming and scripting

languages

Experience in evolutionary database design, query performance analysis, and indexing as a

cornerstone for delivering scalable, performant products and services

Experience in designing, building, and optimizing automated pipelines with automated testing

and automated security controls

Experience in performing Root Cause Analysis and Problem Management

Experience working in Agile Scrum teams with demonstrated success leading improvements

(getting better/faster/happier)

Help establish and maintain a culture of learning through the development and sharing of

skills, knowledge, process and tools; combat traditional silos that create us and them

environments

A driving passion for finding solutions to hard problems at scale and operationalizing them

Exceptional critical thinking and communication skills, with a passion for leveraging

documentation as a tool for constant improvement

3-5 years of experience in software development and test automation required

3-5 years of web development experience strongly preferred

Bachelors Degree in related field or equivalent experience required

Masters Degree in related field preferred Pipeline Automation: Azure DevOps (YAML, ARM), Terraform, Jenkins, Chef, Octopus Deploy

Code Scanning: SonarQube, Checkmarx

Source Code repos: Git

Containerization: Azure Kubernetes Service, Kubernetes (open source), Docker

High level programming languages: Java, C# (NET MVC and NET Core), Go

Scripting: PowerShell, Bash

Database: Oracle, Microsoft SQL Server, NoSQL (eg CosmosDB)

Test Automation: XamarinUITest, Specflow, DevTest, Selenium, Test Data Manager, Postman,

Maven, TestNG, JMeter

Operating systems: Windows, Linux

Cloud Platforms: Azure

Metrics and Monitoring: Splunk null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].