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Job Description

Ability to work in cross functional teams with a willingness to engage customers and establish rapport with individuals in operational roles.

Ability to shift dynamically and effectively between maintenance, break fix remediation, and project type work depending on team current need

Configuring and maintenance for many of the following Resolute topics

- HB Claims

- Claim Form Overrides

- Claim Edit WQs

- Rule Writing CER/BWR

- Workbench Reporting Administration

- Workbench Reporting Extracts

- Dashboards

- Estimates

- Billing Notifications Email, Push, and SMS (Hello World)

- Charge Router

- Charge Review

- System Automatic Actions (BWQ)

- Account WQs

- Rule Writing CER/BWR

- Payor/Plan

- Research Billing

- Hospice Billing

- Shared Services

- Hybrid PBB

- HSD configurations

- GL

- MyChart

- Plain Text Statements

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

5+ years of Epic Resolute HB Build & Support experience.

Must possess good analytical and troubleshooting skills and readiness to work across multiple applications/ modules

Comfortable and familiar with integrated testing workflows

Ability to communicate effectively with internal/external customers and vendors bridging the gap between operational decision makers and their desired technical outcomes.

Hospital Billing Admin- REQUIRED

Hospital Billing Claims & Remits- REQUIRED Experience with review of upgrade related Nova Notes, stakeholder review, and subsequent build if required. In a QAL capacity preferred but not required.

Prior experience of working in ITSM and Ticketing tools like ServiceNow is a plus.

Cogito- PLUS

Charge Router-PLUS

Research billing- PLUS

Hospice Billing- PLUS

Security PLUS null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].