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Job Title

Parking Systems Technician I

Agency

Texas A&M University

Department

Transportation Services

Proposed Minimum Salary

$28.37 hourly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Parking Systems Technician I

Glimpse of the Job and Your Opportunity to Contribute :

The Parking Systems Technician I, under direction, is responsible for providing standard support for various systems employed in parking related facilities, including, but not limited to parking access and revenue control, license plate recognition, parking guidance systems, video

surveillance, and intercoms. Individuals in this role will be responsible for ensuring routine functional operations for parking systems, hardware and software and will be cross-trained with other team members, which will allow them to gain vast experience with maintaining, repairing, troubleshooting, and installing various types of systems.

Persons in this position will be required to serve in a rotating on-call schedule for technical issues with the supported systems that may need to be addressed outside normal work hours. Staff may also be scheduled on Saturday home football games as needed for technical assistance.

Please be aware that this position will also require frequent work outside in all weather conditions for extended periods of time for maintenance, repairs, troubleshooting and installation tasks, which can include working in extreme heights and in manholes and other confined spaces.

This will be an hourly paid position with a starting rate of $28.37/hour.

Who We Are

Transportation Services is an empowered team of professionals dedicated to providing efficient, dynamic and innovative fleet, parking and transit services to the community. We support the teaching, research and public service mission of Texas A&M University, with focus on customer service and communication. For more information about us, visit our website: http://transport.tamu.edu .

This position will be housed in Transportation Services within the Parking Access & Maintenance unit. Our team prides ourselves on setting a high standard and striving to be consistent with the products we use and the maintenance we complete.

Qualifications

Required Education and Experience

+ Associate’s degree or an equivalent combination of education and experience.

+ Two years of experience in telecommunications, parking systems, information technology or related field.

Required Licenses and Certifications:

+ Class “C” vehicle operator’s license or ability to obtain within 30 days of employment.

Required Knowledge, Skills, and Abilities

+ General electrical, electronic, and mechanical aptitude.

+ Ability to work with general electrical and electronic diagnostic equipment.

+ Ability to work with hand and power tools.

+ Ability to use a voltmeter.

+ Ability to use a people lift.

+ Ability to operate a vehicle while safely towing and maneuvering a trailer.

+ Ability to work with general office computer applications (e.g. Outlook, Teams, Word, Excel).

+ Excellent written communication, analytical, interpersonal, and organizational skills.

+ Customer-service oriented.

+ Conflict resolution abilities.

+ Ability to multitask and work cooperatively with others.

Preferred Qualifications

+ Knowledge of parking, LPR and surveillance systems. T2 Systems and Genetec are preferred.

Responsibilities:

+ Customer and Systems Support- Provides advanced support for enterprise-wide parking, surveillance, License Plate Recognition (LPR), and related systems, serving as a liaison for issue remediation. Coordinates the monitoring of parking systems, coordinates diagnostic tests, and reports on performance levels. Designs, reviews, and analyzes voice communications systems, making suggestions to stakeholders for software and hardware solutions, ensuring uninterrupted access to communication systems. Reports system specifications for upgrades and facilitates upgrade schedules with internal or external stakeholders. Collaborates with vendors on parking services issues. May assist with vendor selection. Produces advanced reports and summaries for management and users, including status reports, problem reports, progress summaries and system utilization reports. Creates and maintains comprehensive system and process documentation, offering technical expertise and training for problem research and solution formulation.

+ Maintenance & Repair- Perform advanced and complex preventative maintenance of Parking Access and Revenue Control Systems (PARCS), video surveillance, and voice communications technologies to ensure reliable operations. Troubleshoots and facilitates repairs for complex equipment issues. Provide advanced technical support and guidance on monitoring and maintaining system performance, ranging from fixing broken gate arms to identifying and correcting complex equipment configuration issues.

+ Installation- Performs the installation of technologies related to PARCS, video surveillance, voice communications, supporting technologies and on various field hardware installations.

Physical Requirements:

+ Position is frequently required to work outside in all weather conditions for extended periods of time for maintenance, repairs, troubleshooting and installation tasks.

+ Ability to sit or stand for extended periods of time.

+ Ability to lift and/or move moderate to heavy objects.

+ Ability to climb ladders and work in extreme heights.

+ Ability to work in manholes, other confined spaces, and heights.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

+ Health (https://www.tamus.edu/business/benefits-administration/medical/) , dental (https://www.tamus.edu/business/benefits-administration/dental/) , vision (https://www.tamus.edu/business/benefits-administration/vision-insurance/) , life and long-term disability insurance (https://www.tamus.edu/business/benefits-administration/life-add/) with Texas A&M contributing to employee health and basic life premiums

+ 12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays

+ Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html)  and at least  eight hours of paid vacation each (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) month

+ Automatically enrollment in the Teacher Retirement System of Texas

+ Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

+ Professional Development: All employees have access to free  LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training, webinars, and limited financial support to attend conferences, workshops, and more

+ Employee Tuition Assistance (https://livingwell.tamu.edu/employee-tuition-assistance/) and Educational Release time (https://employees.tamu.edu/employee-relations/leave/paid/educational.html) for completing a degree while a Texas A&M employee

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.