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Job Title: Patient Relations Support

Our client in Rochester, NY is looking for hardworking, motivated talent to join their team. Don’t wait… apply today!

**Location** : Rochester NY

**Shift:** 8am-4:30pm

**Pay rate:** $23

What will you be doing?

+ Compassionately communicates, mediates, investigates, and documents patient and guest complaints and grievances, working towards timely and satisfactory resolution.

+ Understands and explains policies and procedures, and regulatory and accreditation standards, in response to patient complaints/grievances and patient experience.

+ Enter complaints/grievance into electronic database and update database as needed

+ Facilitate all communications from patient to staff members in a timely fashion. Provide data to all managers.

What do you bring?

+ **_Previous medical office background_**

+ **_Previous customer service background (specializing in customer service resolutions)_**

+ **High School / GED Required**

+ **Reliable transportation**

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.