"Alerted.org

Description

We are looking for a Sr. Product Manager - Tech to incubate and lead new strategic initiatives that support employee relations, flexible labor scheduling and manager experience. We enable Amazon to be the employer of choice for hourly workers by offering them the fastest path to a consistent and flexible hourly job with opportunities to earn more and grow their skill sets, resulting in more value for customers as we better absorb variability and lower costs. We build products and programs that enable flexible job management for associates and support our leaders in managing at scale. The candidate will leverage their technical product management expertise to work backwards from customer scenarios, identify the right product opportunities, define and execute the product roadmap with cross-organizational engineering, science and UX teams for enterprise-wide global customers. They will demonstrate a high level of ownership and use communication and organizational skills to maintain alignment with stakeholders and customer representatives at all levels of leadership. They will use data and concise narratives to articulate their vision for products that excite and thrill customers. If you love using customer obsession to tackle ambiguous problems and build world class experiences for Amazon, this position is for you.

Key job responsibilities

- Identifying which customer problems are the most impactful to solve for.

- Defining the vision for your product.

- Generating buy-in for the product vision with leadership and partner teams.

- Creating and maintaining an optimized and logically sequenced roadmap.

- Translating customer experiences into clearly defined product requirements.

- Managing prioritization and trade-offs to ensure delivery of a great customer experience.

- Anticipating and resolving strategic issues that impair the team’s ability to deliver.

- Leading cross-functionally to ensure the product vision is implemented effectively.

- Interacting with stakeholders at multiple levels and in multiple locations, and working with business, other product teams, program management, and Operations teams to solve complex business challenges

- Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical and/or operational constraints

- Collaborating with global stakeholders in other regions to champion a worldwide strategy that eliminates product waste

A day in the life

As the Senior Product Manager - Tech, you will own the vision and strategy for every aspect of the product, from strategy to feature-level definition and then roll out to thousands of users who rely on your tools. Day to day you may find yourself doing desk rides with customers to understand their challenges, and then get huddled up in a room to do whiteboarding of solutions with your tech partners to solve for them. You'll have a seat at the table for strategic prioritization discussions, and you'll make the tradeoffs that help us learn quickly, deliver value, and continue to iterate on products that have high visibility across Amazon. In this role, you will be part of a cross-functional organization of research and applied scientists, data engineers, program managers, product managers, UX designers, software developers, and recruiting teams.

About the team

Workforce Solutions (WS) is a horizontal, multi-discipline organization whose mission is to build the best people-forward technology to enable corporate recruitment for Amazon, globally. We build the intelligent technology products Amazon uses to make the right hiring decisions, every time, while being more equitable and candidate-centric in the end-to-end experience. We accomplish this by using our ability in product and program management, and design/research. Our portfolio of products is global (built mostly on native AWS), accounting for recruitment for all corporate roles. From the candidate-facing job site, to ensuring the role is filled - we build the entire gamut. We value people-centric solutions, and open exchange of ideas. We are uncompromising in our product and service north star, but flexible in the paths to achieve that goal.

Basic Qualifications

- Bachelor's degree

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience managing technical products or online services

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

- Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.