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Resident Services Director
- First Atlantic Health Care (Freeport, ME)
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Hawthorne House has been providing exceptional care to the Freeport, Mid-Coast and surround communities. Hawthorne house is a leading provider of skilled nursing care, skilled rehabilitation, memory-impaired living and assisted living. Under the ownership of First Atlantic Healthcare, Hawthorne house follows in First Atlantic's long reputation for excellence in Long Term Care.
General Purpose:
The Residential Services Director assumes administrative responsibility for the overall delivery of services of
the department of Residential Care and functions as a member of the Management Team. In the absence of
the Administrator, the Residential Services Director will be the acting administrator of the facility. .
Skills and Abilities: • Possess a working knowledge of the regulations promulgated by the State of Maine, Assisted Housing
Services.
• Experience with, and desire to care for people, especially the geriatric population and those who are
chronically ill.
• Engage and embrace person-centered care.
• Work with flexibility, independence, and good judgment and foster positive customer relationships.
• Communicate effectively with exceptional written and spoken communication skills.
• Make sound independent decisions.
• Lead with integrity and possess a willingness to work harmoniously with supervisor and other
personnel.
• Deal tactfully with employees, residents, family members, visitors, governmental agencies, and the
general public.
Essential Job Functions:
The following list of duties includes primary responsibilities, but is not all-inclusive:
• Oversees Resident Care and assures the Residential Care Department is in compliance with all State
rules and regulations, meets the facility's ANA standards of care, and is in compliance with any
applicable Federal rules & guidelines.
• Assures all Residential Care personnel have received appropriate training, orientation, and evaluation
to deliver quality care.
• Assures all Residential Care personnel promote and maintain a positive relationship and teamwork
with each other, other Departments, Residents, families, visitors, and all community agencies.
• Collaborates with the Management Team to implement strategies to assure the delivery of quality care
and a timely admission and discharge process.
• Supports administration in meeting census and case mix goals.
• Demonstrated inter-departmental cooperation / collaboration and committee participation.
• Knows and respects patient rights; following all procedures re: health information, complaint reporting,
and managing patient abuse, neglect, and/or misappropriation of patient property.
• Participates in our Quality and Process Improvement programs.
Qualifications:
• Valid CRMA certification required; LPN preferred
• Managerial knowledge and experience in Nursing Administration, a minimum of four (4) years of
experience is preferred.
We want to support your work and life balance, so we have flexible shifts available – and would love to speak with you about what interests you.
+ Flexible Shifts
+ Pay On Demand: Daily access to your paycheck
+ Tuition reimbursement and Tuition Loan Forgiveness
+ Full time employees have access to full benefits; medical, dental, vision, and disability
+ Employer paid life insurance
+ Flexible savings account, including medical & dependent
+ Paid Time Off available to all employees
+ 401(k) Retirement savings program
+ Opportunity to advance your healthcare career
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