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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Approves the sales operations strategy and ensures that it is aligned with the organization's overall business objectives.

Analyzes market trends, customer insights, and the competitive landscape to identify growth opportunities and drive sales performance.

Establishes metrics, key performance indicators (KPIs), and dashboards to monitor sales performance by tracking sales data to identify trends, patterns, and opportunities for improvement.

Develops and implements sales training and development programs to enhance the skills and capabilities of sales team members.

Collaborates with cross-functional teams, such as marketing, finance, and IT, to streamline sales processes and ensure sales initiatives align with product strategies.

Evaluates, implements, and manages sales technology platforms and tools, sales analytics software, and sales enablement platforms that provide support for sales teams.

Manages team performance through regular, timely feedback as well as the formal performance review process to ensure the delivery of exceptional services and continuously improve departmental capabilities as team growth requires additional people leaders.

Oversees ongoing training to ensure all team members are fully versed and compliant within their respective roles.

Attends Broker events, team events and industry events as needed

Other duties that support succession planning for Executive Director, Sales position.

Required Qualifications

5+ years’ experience in Medicare Supplement or Medicare Advantage Sales or Sales Operations

Adept at execution and delivery (planning, delivering, and supporting) skills

Adept at business intelligence

Adept at collaboration and teamwork

Mastery of problem solving and decision making skills

Mastery of growth mindset skills

Preferred Qualifications

Ancillary product experience

Demonstrated leadership experience

Excellent written and verbal communication

Education

Bachelor's degree preferred or equivalent experience

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.