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Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) .

The University of Miami Student Health Office has an exciting opportunity for a Patient Access Representative.

+ Serves as a liaison for all correspondence and inquires pertaining to billing issues.

+ Register students arriving to Health Center, including answering complex questions related to all areas of Health Center; lab, x-ray, pharmacy, student health insurance matters and immunization requirements.

+ Verification in Medicat that all Insurance and Immunization information is current for all new patients and alert clinical staff of any urgent problems.

+ Ensure that medical records are kept confidential and that medical information is not given without the consent of the patient.

+ Create, maintain and ensure accuracy of medical record keeping by verifying that lab results are reviewed.

+ Verify that appropriate forms are signed and scanned into medical record; consent, medical record release and minor consent forms (when applicable).

+ Review and prioritize incoming correspondence ,calls and telephone messages; refer to appropriate personnel or department as necessary, research pertinent back-up materials as required by medical providers or administrative personnel.

+ Interact with students, other users of services at Health Center, including internal customers (clinical staff, students, and university employees) and outside medical offices, both in person and through telephone contact, serving as a liaison of the health center's medical providers and administrative personnel.

+ Work independently under minimal supervision and handle multiple projects simultaneously in a busy work environment with frequent interruptions and distractions.

+ Arrange, update and maintain clinic, medical provider and specialty clinics appointment schedule and referrals to outside medical offices.

+ Enter of immunization information into the computerized record keeping system, act as local expert in immunization program, and interact with information technology to assure uninterrupted operation.

+ Cashier functions including multiple pricing schedules and credit card transactions and reconciliation.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

Education:

High school diploma or equivalent

Experience:

Minimum 1 year of relevant experience

Knowledge, Skills and Attitudes:

+ General knowledge of office procedures and operations.

+ Skill in data entry with minimal errors.

+ Ability to communicate effectively in both oral and written form.

+ Skill in completing assignments accurately and with attention to detail.

+ Ability to process and handle confidential information with discretion.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A3