"Alerted.org

CASE MANAGER, PATHWAYS TO HEALTH AND HOUSING

Title (Proper) : Case Manager, Pathways to Health and Housing

Program: Homeless Services

Type: Full-time/ Non-Exempt

Pay Range: $25.00 – $27.00 (hourly)

Schedule: Monday - Friday, 9:00am – 5:00pm w/ flexibility as needed

Job Ref. #: 0518

Our Mission

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

Our Vision

St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

If you would like to learn more about us, please visit our website at: www.st-cath.org

Position Overview

The Case Manager for Pathways to Health and Housing is responsible for providing Outreach & Engagement in communities to identify individuals or families who are homeless, toward the goal of addressing their Social Determinants of Health (SDOH), which includes seeking housing. Once engaged, the Case Manager will coordinate with the individuals or families when appropriate and assist as needed to meet the immediate need for shelter, housing and health care.

Experience & Requirements

+ Ability to work: Monday - Friday, 9AM – 5PM w/ flexibility as needed to accommodate client schedules, which may include evening and/or weekend hours.

+ High School Diploma or equivalent (GED/ TASC) required; College preferred.

+ One year of experience in homeless services.

+ Previous experience working in a human services agency.

+ Excellent organization, planning and time management skills.

+ Proficiency in various computer applications such as Microsoft Office Suite, Google Business Suite, and use secure Internet practices.

+ Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.

+ Outstanding communication skills, both orally and in written form.

+ Demonstrated patience, flexibility and adaptability.

+ A current Clean and Valid New York State Driver’s License (actively licensed at least one year) is required*.

+ Knowledge of community resources is beneficial.

+ Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds, including but not limited to a broad range of people with various developmental and functional levels.

+ Have a professional record of integrity, proven reliability and dependability; with qualities of positivity, flexibility and adaptability.

+ Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality.

* Staff in driving positions must be able to meet the minimum requirements of our agency’s insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.

Essential Responsibilities

+ Outreach & Engagement to households experiencing homelessness, establishing a rapport while engaging the households in the development of service plan goals.

+ Work with the Healthy Alliance and bill for SCN screening and navigation services under the 1115 Waiver.

+ Staff will be responsible for entering notes and billable services into Healthy Alliance's Unite Us electronic referral platform.

+ Assist homeless households in:

+ Meeting the immediate need for shelter

+ Seeking permanent housing which adequately meets the needs of the household

+ Enrolling in Health Insurance

+ Connecting to Care Coordination services and attending appointments with family or individual until a Care Coordinator is identified.

+ Coordinate the use of the Care-A-Van.

+ Other activities include addressing the Social Determinants of Health, which include:

+ Health & Healthcare

+ Economic Stability

+ Social & Community Context

+ Neighborhood & Environment

+ Education.

+ Collecting and ensuring data is entered into appropriate record keeping system(s); Completing Coordinated Entry Applications for Permanent Supportive Housing or Rapid Rehousing when appropriate; Completing SPOA referrals for mental health housing and services when appropriate.

+ Meet independently with households to assess needs and strengths; Assist with health plan goals; Follow up with service providers to ensure healthcare goals are accomplished;

+ Provide information and empower clients to identify better choices in their daily lives.

+ Collaborate with community providers to assist individuals in obtaining the necessary services needed to retain permanent housing.

+ Act as the primary liaison for the family when communicating with public assistance and other resource providers.

+ Coordinate transportation to medical, social services and apartment search when appropriate for families.

+ Additional position-related duties as assigned by the supervisor/ director.

What We Offer You*

+ Competitive Pay with an Excellent Benefits Package

+ Health Insurance options: Medical, Dental and Vision

+ $600 Well-being Reimbursement Benefit

+ Generous Combined Leave Time (CLT) and Paid Holidays!

+ $500 Employee Referral Bonus

+ We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program

+ Pension Plan with Generous Agency Contribution

+ 403b Retirement Savings Plan

+ Life Insurance – Automatic Benefit at no cost to employee

+ Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate

+ Tuition Reimbursement* & Travel/ Mileage Reimbursement

+ Professional Development & Career Growth Opportunities

+ The Comfort of a Business Casual Environment

+ Our Commitment to Collaboratively Embrace Mindfulness, Relevance, Respect and Solidarity.

*To qualify, certain conditions may apply

About Us

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.

St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

If you would like to learn more about our programs, please visit our website at: www.st-cath.org

EEO Statement

St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Background Check

We are required to run a thorough and complete background check on All Candidates being considered for any position within our agency. Whether you are going to be a Permanent Employee, work with us through a staffing agency as a Temp, completing an Internship or perhaps you will be Volunteering with us. The background check includes Criminal Background Check (CBC) fingerprinting for the NYS Justice Center (NYS-JC) under the Office of Children and Family Services (OCFS). Some positions require additional fingerprinting under the Office of Mental Health (OMH) and/or the Department of Health (DOH). All candidates must successfully clear the background check process, following NYS-DOJ requirements. We pay for all our background checks !

For more details about this position, click on the link below to download the full job description!