"Alerted.org

Job Title: Avionics Tech Support

Job Description

Provide exceptional technical support to customers, aircraft operators, and manufacturers worldwide for Engine Data Acquisition and Transmission Systems. You will be responsible for supporting DES systems and Oil Analysis Technology through collaboration with Front Line organizations. Additionally, you will lead DES technical communications both internally and externally, ensuring seamless communication with customers and operators.

Responsibilities

+ Provide technical support for DES systems and Oil Analysis Technology.

+ Lead technical communications for DES systems.

+ Support field upgrade campaigns for DES systems and Oil Analysis Technology.

+ Develop tools and services for the customer support team.

+ Collaborate with customer support teams across various locations.

+ Actively participate in program field issues summary meetings.

Essential Skills

+ Experience in avionics and aircraft systems troubleshooting.

+ Ability to repair and handle wiring effectively.

+ Bachelor of engineering degree or equivalent.

+ 5+ years of experience in aerospace customer service or maintenance.

+ Proven ability to drive projects from start to finish.

+ Proficiency in developing data visualization tools.

Additional Skills & Qualifications

+ Strong understanding of the aerospace industry customer base.

+ Excellent communication skills for interaction with internal and external stakeholders.

+ Great listening abilities, high autonomy, and analytical mindset.

+ Flexibility to adapt to rapid changes.

+ Knowledge of data analysis and visualization tools such as Excel, Python, and PowerBI.

Work Environment

This role is based in an office setting within a small site supported by a large company. The environment fosters a family culture with an emphasis on teamwork and inclusivity. Employees, including contractors and consultants, are treated equally and participate in team activities.

Pay and Benefits

The pay range for this position is $25.00 - $31.25/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Norwood,MA.

Application Deadline

This position is anticipated to close on Jul 25, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.