• CRM Coordinator

    Perkins & Co (Portland, OR)


    About the Job

     

    Are you a tech-savvy CRM professional who thrives on organizing data, creating streamlined systems, and helping teams adopt new tools? Have you worked with HubSpot or led the implementation of a CRM from scratch? Do you enjoy building scalable processes and supporting users through change?

     

    If so, our CRM Coordinator opportunity may be the perfect fit for you!

     

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    What will you do?

     

    As a CRM Coordinator, you’ll lead the day-to-day execution of our HubSpot CRM rollout, working closely with our marketing and business development teams to ensure the system is configured for success, data is clean and actionable, and internal users are fully supported and trained.

     

    This is a unique opportunity to make a measurable impact on the way our firm communicates, nurtures relationships, and tracks engagement across the client journey.

    Key responsibilities include:

    • Supporting the setup, configuration, and rollout of HubSpot CRM

    • Assisting with contact imports, deduplication, segmentation, and data cleanup

    • Collaborating with internal stakeholders to define fields, properties, workflows, and list structures

    • Creating and maintaining documentation on CRM processes and best practices

    • Training internal users on the platform via video calls, help guides, and one-on-one support

    • Building dashboards, reports, and views to monitor usage and campaign performance

    • Driving continuous improvement of marketing and operational workflows in HubSpot based on performance insights and user feedback

    • Serving as a technical liaison between the marketing team and CRM support

     

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    Work Arrangement

    • Hybrid work model: at least 3 days per week in our downtown Portland office (Tues–Thurs)

    • Flexible remote days (Mon & Fri)

    • Occasional evening/weekend support may be needed for marketing events (not primary)

     

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    Why Perkins?

     

    We’re Portland’s largest locally owned CPA firm—but don’t let “accounting” scare you off. Our marketing team is energized, creative, and eager to build smarter systems that support real business growth.

    Awards & Recognition:

    • #1 Most Admired Accounting firm in Oregon & SW Washington. 17 years on Oregon's Most Admired Companies list (Portland Business Journal)

    • A Most Diverse Accounting Firm in Portland Metro (Portland Business Journal)

    • Best of Accounting Diamond Award Winner for Exceptional Client Service (ClearlyRated)

    • The largest women-owned accounting firm & 7th largest women-owned business in Oregon & Clark and Skamania counties, WA (Portland Business Journal)

    • Top 100 of America's Most Recommended Tax and Accounting Firms 2024 (USA Today)

    • "We AAM to Serve" award for Corporate Philanthropic Efforts (Association for Accounting Marketing)

    Requirements

    Who Should Apply?

     

    We’re looking for someone who can work independently, communicate proactively, and bring structure to a fast-moving implementation process.

     

    • 3–5 years of experience in a CRM or marketing support role

    • Hands-on experience with HubSpot required

    • Experience assisting in CRM implementation or rollout projects

    • Strong attention to detail and a love for clean, accurate data

    • Experience with list segmentation, contact management, and leveraging reporting tools to uncover actionable insights

    • Ability to communicate effectively across teams and support user adoption

    • Comfort with training others on how to use the platform, including creating documentation and delivering one-on-one or small group support

    • Experience in professional services or with client relationship systems is a bonus

     

    Benefits

     

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    What’s In It for You?

     

    • Salary range: $75K–$85K (DOE) + bonus eligibility

    • 401(k) profit sharing with immediate vesting

    • 3 weeks of PTO, 14.5 paid holidays, paid parental leave, sabbatical program

    • Paid parking, public transit access, gym, snacks, and more

     

    Full benefits listed here. (https://perkinsaccounting.com/perkins-perks/)

     

    Does Perkins sound like the perfect fit for you? We keep it simple: just submit your resume or LinkedIn profile—no tedious application form or cover letter required.

     

    Perkins & Co is an Equal Opportunity Employer

    #LI-MF1