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Compliance Investigator 1/2/3

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Compliance Investigator 1/2/3

Salary

$2,922.00 - $5,734.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

LDI-2025-39

Department

Insurance-Commissioner of Insurance

Opening Date

07/14/2025

Closing Date

7/28/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

Join the Louisiana Department of Insurance as a Compliance Investigator and play a vital role in protecting consumers and upholding the integrity of the insurance industry. This is a unique opportunity to put your investigative skills to work in a dynamic, impactful environment where no two days are the same. You'll be part of a dedicated team ensuring fair practices and enforcing state regulations, all while enjoying the stability and benefits of public service. If you're detail-oriented, driven, and ready to make a difference, we encourage you to apply today!

The ideal candidate possesses the following competencies:

Core Competencies:

+ Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

+ Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

+ Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

Minimum Qualifications

Three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171010) .

Job Duties and Other Information

Job Duties:

+ Conduct investigations into alleged or suspected misconduct by licensed members of the applicable board.

+ Reviews and gathers evidence by taking oral, written, or tape-recorded statements from witnesses. May conduct surveillance.

+ Investigate reported violations of state, federal, and agency laws, rules, and policies.

+ Prepares and maintains detailed confidential reports and summaries of investigations/inspections.

+ May give presentations and training on applicable laws and licensure regulations to the public.

+ May make recommendations on updating laws and requirements for each license.

+ May testify in Civil Service hearings, Ethics Commission hearings, board hearings, criminal and civil court concerning the results of investigations.

Position-Specific Details:

Appointment Type: Probational, Promotional, Detail to Special Duty, or Job Appointment

Career Progression: This position can be filled as a Compliance Investigator 1, Compliance Investigator 2, or Compliance Investigator 3.

Compensation: The salary offered will be determined based on qualifications and experience.

Preferred Competencies:

+ Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

+ Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.

+ Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

+ Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

+ Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

+ Pursuing Professional Development: A personal commitment to take advantage of opportunities to increase your professional knowledge, skills, and abilities.

The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Applicants who are POST (Peace Officers Standards and Training) certified are strongly encouraged to apply.

How To Apply:

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Phillip Donagriche

Louisiana Department of Insurance

Baton Rouge, LA 70804

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Are you currently POST (Peace Officers Standards and Training) certified?

+ Yes

+ No

02

CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

+ 1= I have no experience and/or am uncomfortable communicating effectively

+ 2= I have limited experience or require assistance to communicate effectively

+ 3= I can communicate effectively

+ 4= I can communicate effectively and help others improve their communication

03

CE: Explain your rating by providing specific and relevant examples in the box below.

04

FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

+ 1= I have no experience and/or am uncomfortable following policies and procedures

+ 2= I have limited experience or require assistance to follow policies and procedures

+ 3= I can follow policies and procedures

+ 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures

05

FPP: Explain your rating by providing specific and relevant examples in the box below.

06

TCr: Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

+ 1= I have no experience and/or am uncomfortable thinking critically

+ 2= I have limited experience or require assistance to think critically

+ 3= I can think critically

+ 4= I can think critically and help others improve their ability to think critically

07

TCr: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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