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Management Analyst 2

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Management Analyst 2

Salary

$59,345.00 - $90,211.00 Annually

Location

Multi-County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CSSC-2025-28479-01020

Department

Department of Transportation

Division

TR Off Srvs

Opening Date

07/11/2025

Closing Date

7/24/2025 11:59 PM Eastern

Job Code

01020

Position Number

00136055

Union

Non Union

Bargaining Unit

A3

Pay Group

ST07

Bureau / Division Code

83500

Bureau / Division

Bureau of Office Services

Worksite Address

Refer to Work Schedule and Additional Information

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you eager to advance your professional journey? Your search ends here! The Department of Transportation is excited to present exceptional growth opportunities for the position of Management Analyst 2 within the Bureau of Office Services. This role is ideal for individuals who are ready to leverage their skills and knowledge in a dynamic environment, providing a platform to elevate your career to new heights. If you have been on the lookout for a position that not only challenges you but also allows you to make a significant impact, this is your moment to shine. Do not miss out on the chance to apply today and watch your career take flight!

DESCRIPTION OF WORK

In this position, you will leverage your comprehensive knowledge and expertise in purchasing and procurement to respond to inquiries from agency staff throughout the state, which will come via phone calls, emails, and Remedy tickets. These inquiries will cover a wide range of topics related to procurement, purchasing, and inventory management, and it will be your duty to provide effective solutions and guidance to the staff members seeking assistance.

Moreover, you will take on the responsibility of developing and implementing quality assurance assessments on a statewide scale. These assessments are designed to aid organizations in improving their purchasing, procurement, purchasing card, and inventory management programs. By conducting these evaluations, you will play a crucial role in identifying opportunities for enhancement and reducing risks within the agency.

To further support the PennDOT Inventory Management and Purchasing Cards program areas, you will actively engage in their quality assurance review initiatives. This will require collaboration with relevant teams to ensure that these program areas function efficiently and effectively.

Additionally, you will be instrumental in the creation, support, participation, and evaluation of statewide training programs focused on the Department's inventory management, procurement, purchasing, and purchasing card activities. By working closely with supervisors from the Bureau of Office Services Section, subject matter experts from the Commonwealth, and various customers, you will help develop comprehensive training initiatives that align with the department's overarching goals and objectives.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00136055) .

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

+ The selected candidate can work out of the department headquarters in Harrisburg (Keystone Building) or nearest PennDOT Engineering District Office, if space is available.

+ Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year of experience as a Management Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

+ Two years of experience in technical management analysis work, and a bachelor's degree; or

+ Any equivalent combination of experience and training.

Other Requirements:

+ This particular position also requires possession of a valid driver's license.

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements will eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Selective Certification: Do you possess a current driver's license which is not under suspension?

+ Yes

+ No

02

If you answered yes, please provide your driver's license number and expiration date. If you answered no, type N/A in the text box below.

03

Have you been employed by the Commonwealth of Pennsylvania as a Management Analyst 1 for one or more years full-time?

+ Yes

+ No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How many years of full-time experience in developing, analyzing, or recommending improvements in processes, methods, or procedures that are managerial rather than programmatic do you possess? (Examples of these are work methods and procedures, procurement, organizational structures, administrative policies, information technology, forms, records management, and the use of space equipment and facilities)

+ 2 years or more

+ 1 but less than 2 years

+ Less than 1 year

+ None

06

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

07

How much graduate coursework have you completed in law, management, administration, statistics, industrial engineering, or related fields? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 30 or more credits

+ Less than 30 credits

+ None

08

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

09

WORK BEHAVIOR 1 – LEADING PROJECT GROUPS

Conducts meetings, work groups, and project assessment activities. Identifies current conditions, strengths, weaknesses, opportunities, and challenges and provides instruction and coaching to participants in the development and implementation of policy, process, or program changes. Monitors progress and provides feedback and guidance on implementing new work methods, policies, procedures, and program functions to improve the organization.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience conducting and facilitating meetings, work groups, or project assessment activities. I was responsible for designing agendas; setting expectations, timeframes, and overall goals; and controlling the overall flow of activities.

+ B. I have experience conducting and facilitating portions of meetings, work groups, or project assessment activities. Someone else was responsible for designing agendas; setting expectations, timeframes, and overall goals; and controlling the overall flow of activities.

+ C. I have successfully completed college-level coursework related to project management, public speaking, or organizational psychology.

+ D. I have NO experience or coursework related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The actual duties you performed related to leading project groups

+ Your level of responsibility

11

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

12

WORK BEHAVIOR 2 – ANALYZING INFORMATION

Analyzes and evaluates policies, processes, and procedures related to procurement to identify strengths, weaknesses, opportunities, and challenges. Provides recommendations for improvements and develops tools for implementing new or updated work processes, policies, and procedures to create a more efficient and effective organization.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience analyzing and evaluating policies, processes, or procedures related to procurement. I was responsible for implementing new or updated work policies, processes, or procedures.

+ B. I have experience analyzing and evaluating policies, processes, or procedures NOT related to procurement. I was responsible for implementing new or updated work policies, processes, or procedures.

+ C. I have experience analyzing policies, processes, or procedures in the performance of my work duties.

+ D. I have successfully completed college-level coursework related to data analysis, organizational program development, program evaluation, program analysis, or project monitoring and evaluation.

+ E. I have NO experience or coursework related to this work behavior.

13

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The actual duties you performed related to analyzing information. Specify the type(s) of information.

+ Your level of responsibility

14

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

15

WORK BEHAVIOR 3 – WRITTEN COMMUNICATION

Writes reports regarding study findings and other information as needed. Reviews and revises guidance documents, tools and templates, organizational, and other instructional materials. Coordinates internal and external document review, printing, and distribution when necessary.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience writing reports or guidance/instructional materials. I was responsible for the final documents that conveyed customized information to the intended recipients.

+ B. I have experience drafting or writing portions of reports or guidance/instructional materials. Someone else was responsible for the final version that conveyed customized information to the intended recipients.

+ C. I have successfully completed college-level coursework related to business writing, technical writing, or communications.

+ D. I have NO experience or coursework related to this work behavior.

16

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The actual duties you performed related to written communication

+ Your level of responsibility

17

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

18

WORK BEHAVIOR 4 – RESEARCH

Conducts research by gathering information related to procurement needs. Researches and coordinates information from other personnel and program areas to determine the best method of contracting for items or services.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience researching written or electronic records and files for various contracting projects and reports and gaining information through discussions with customers, partners, or stakeholders. When given a topic, I was responsible for compiling information from a variety of data sources to determine the best method of contracting for items or services.

+ B. I have experience researching written or electronic records and files for various projects and reports, and gaining information through discussions with customers, partners, or stakeholders. When given a topic, I was responsible for compiling information from a variety of data sources.

+ C. I have successfully completed college-level coursework related to research methods, research design and analysis, library sciences, or market research.

+ D. I have NO experience or coursework related to this work behavior.

19

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The actual duties you performed related to research

+ Your level of responsibility

20

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

21

WORK BEHAVIOR 5 – TRAINING DEVELOPMENT

Develop, manage, and evaluate training programs related to inventory management, procurement, purchasing, and purchasing card activities. This includes collaborating with supervisors, subject matter experts, and customers to create comprehensive training initiatives; assessing the need for frequency and mode of training sessions; developing topics, agendas, and presentations; and ensuring that correct course information is in Learning Solutions (LSO). Maintains a roster of approved trainers and collaborates with them to facilitate improvements in class design, delivery and content.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience developing or evaluating training related to inventory management, procurement, purchasing, or purchasing card activities.

+ B. I have experience developing or evaluating training on topics OTHER THAN inventory management, procurement, purchasing, or purchasing card activities.

+ C. I have successfully completed college-level coursework related to training development, education, or adult learning.

+ D. I have NO experience or coursework related to this work behavior.

22

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The actual duties you performed related to training development

+ Your level of responsibility

23

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov