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Animal Care Assistant

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Animal Care Assistant

Salary

$31,307.53 - $31,307.54 Annually

Location

Jacksonville, FL

Job Type

Civil Service

Job Number

2025-06492

Department

Office of Administrative Services

Opening Date

07/14/2025

Closing Date

7/21/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Job Description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Animal Care and Protective Services Department is actively seeking two (2) Animal Care Assistants.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is service maintenance work in maintenance of kennel facilities; care and feeding of sheltered animals; and performance of related clerical and customer support work. Work requires knowledge of standardized work routines and procedures used in the care of animals and maintenance of kennel facilities. Work schedule involves some weekend, holidays, and rotating shifts. Contacts with others require skills in understanding and influencing people and are important in providing services. Skills of persuasiveness, assertiveness, and sensitivity to others point of view are often required to influence behavior, change an opinion, or turn a situation around. Work is performed following established routines, standing instructions, and established procedures . The work is patterned involving similar situations and generally requiring only the choice of the correct procedure. Work is performed in an animal shelter environment, where there are some risks and hazards due to the handling of vicious, ill, infectious, and rabid animals, and exposure to offensive odors, chemicals, and other airborne nuisances but the hazards are known, somewhat predictable and mostly controllable . Work is also in field involving the removal and transportation of dead animals where the hazards are known, somewhat predictable and mostly controllable. Operates standard office equipment such as a personal computer, two-way radio, euthanasia equipment, and animal restraint equipment. The physical demands consist mainly of standing, walking, sitting and sometimes lifting objects weighing more than 50 pounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines, and the worker is given latitude to rearrange the sequence based on changing work situations, or workflow.

Examples of Work

+ Cleans and disinfects animal runs, kennels, cages, receiving areas and holding areas to ensure the health and well-being of the animal population.

+ Feeds and cares for animals in shelter provides daily enrichment and monitors and reports illness and stress related behavior concerns following the Fear Free Shelters training program.

+ Performs euthanasia as taught by the FACA (Florida Animal Control Association) approved class and in compliance with the ACPS euthanasia protocol.

+ Facilitates animal interactions with potential adopters and answers questions regarding animal personality and history to ensure that pets are matched with compatible adopters.

+ Maintains inventory of food, cleaning, and care supplies.

+ Retrieves and places animals in appropriate areas for holding period, redemptions, medical examinations, shots, etc.

+ Trains and guides new coworkers.

+ Enters and retrieves data on animals housed at facility using personal computer.

+ Provides customer assistance and information concerning animals and adoption policies.

+ Reports to work location during emergency circumstances such as actual and anticipated natural and man-made disasters.

+ Operates standard office equipment such as personal computer using word, spreadsheet, database, and other related software, two-way radio, euthanasia equipment and animal restraint equipment.

+ Demonstrates proficiency in the City of Jacksonville’s competencies.

+ Performs related work as required.

Knowledge, Skills and Abilities

+ Knowledge of standardized work routines and procedures used in the care of animals and maintenance of kennel facilities Knowledge of City’s Customer Service Policy.

+ Ability to handle or restrain large and sometimes dangerous animals.

+ Ability to respond to and resolve complaints relating to animal care issues.

+ Ability to prepare and maintain records and reports using a computer.

+ Ability to compute arithmetic calculations of whole numbers and decimals.

+ Ability to read, comprehend, and follow written and verbal instructions in English.

+ Ability to perform euthanasia as taught by the FACA ( Florida Animal Control Association) approved class and in compliance with the ACPS euthanasia protocol.

+ Ability to communicate effectively both verbally and in writing.

+ Ability to operate standard office equipment such as a personal computer using word, spreadsheet, database, and other related software, two-way radio, euthanasia equipment, and animal restraint equipment.

Open Requirements/Supplemental Information

+ Ability to read and write English.

LICENSING/CERTIFICATION/REGISTRATION:

+ Euthanasia Technician Certification must be obtained prior to completion of probation and must be maintained .

OTHER REQUIREMENTS:

+ The probationary period for this class is six months.

+ This classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville’s Drug Free Workplace Policy (0401).

+ ACPS is part of the City of Jacksonville’s emergency response operations. When pet friendly emergency shelters are open, all full-time employees are required to report and carry out duties as assigned for the duration of the emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.To ensure you receive email notifications, be suretomake “[email protected]” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: [email protected]

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

+ Yes

+ No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

+ Yes

+ No

03

Do you understand this classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (0401)?

+ Yes, I have read and understand the statement above.

+ No

04

The budgeted annual salary for this position is $31,307.54 . This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

+ Yes

+ No

05

This position requires a rotating schedule. A portion of the schedule may involve working evenings, weekends, and holidays. Are you able to commit to this type of schedule?

+ I am able to work this type of schedule.

+ I am able to work evenings and weekends only.

+ I am able to work Monday - Friday only.

+ None of the above.

06

ACPS is part of the City of Jacksonville's emergency response operations. When pet friendly emergency shelters are open, all full-time employees are required to report and carry out duties as assigned for the duration of the emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice. Are you able to comply with this requirement?

+ I will be able to work during an emergency.

+ I have circumstances that would prohibit me from working during an emergency.

+ None of the above.

07

Do you understand that you will be required to safely and humanely lift, handle, or restrain animals, including injured, fractious and non-socialized animals, weighing 50 pounds or more which may be of an unpredictable, potentially dangerous nature?

+ Yes, I am able to lift 50 pounds or more.

+ I am able to lift up to 45 pounds.

+ I am able to lift up to 30 pounds

+ I am able to lift up to 20 pounds.

+ None of the above.

08

Do you understand the physical demands consist mainly of sitting, standing, walking, transporting animals, and lifting and controlling animals and/or objects weighing 50 pounds or more?

+ Yes

+ No

09

Do you understand this position cleans and disinfects kennels, cages, animal runs, receiving areas and holding areas?

+ Yes

+ No

10

Do you understand the work is performed in an animal shelter environment, where there are some risks and hazards due to the handling of vicious, ill, infectious, and rabid animals, and exposure to offensive odors, chemicals, and other airborne nuisances?

+ Yes

+ No

11

Are you able to read and write English?

+ Yes

+ No

12

Euthanasia Technician Certification is required to be obtained during the probation period and must be maintained throughout employment. Are you willing to obtain this certification?

+ Yes, I am willing to obtain this certification.

+ I currently possess a valid Euthanasia Technician certification.

+ None of the above.

13

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

+ Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

+ No, I am not claiming veterans preference and this does not apply to me.

Required Question

Employer

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

http://www.coj.net/departments/employee-services.aspx

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