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Clerk III/Typing/Bilingual (Spanish) - Open Competitive

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Clerk III/Typing/Bilingual (Spanish) - Open Competitive

Salary

$38,311.00 - $47,894.00 Annually

Location

Rochester, NY

Job Type

Full-Time

Job Number

25EDCR2504OC

Department

Various Departments

Opening Date

07/06/2023

Closing Date

7/28/2025 11:59 PM Eastern

Civil Service Exam Date

08/16/2025

+ Description

+ Benefits

+ Questions

General Description

The eligible list resulting from this exam will be used to fill vacancies at both the City of Rochester and the Rochester Housing Authority.

City of Rochester Salary Range: $38,311.00 - $47,894.00

Rochester Housing Authority Salary Range: $30,012.00 - $42,000.00

This is a clerical position which involves the performance of a wide variety of activities within well-defined procedures. Individuals assigned to this class are given detailed oral and/or written instructions for new or more complex assignments. Some of the work will be performed in Spanish. The duties are carried out under direct supervision, which is usually received in the form of review of completed assignments, another step in the clerical process and/or supervisory observation. Employees of this class may be required to exercise some independent judgment in performing assigned duties. Supervision is not a responsibility of this position, but Rochester Housing Authority employees may be expected to lead subordinate clerical employees in the performance of their duties. Performs related work as required.

Typical Work Activities

Typical Work Activities:

+ Checks items being filed for completeness;

+ Checks items, data or names in files for accuracy;

+ Prepares and types correspondence on matters where policies and procedures are well defined;

+ Creates and modifies documents using word processing software and personal computer;

+ Enters data and runs reports, using database management software and personal computer;

+ Greets individual visitors and refers them to the proper persons;

+ Places calls and provides information over the phone in English and Spanish;

+ Transfers information from one file or other record to another by hand;

+ Files, shelves or stores items (such as folders, books or other items) in accordance with file codes or classification symbols;

+ Performs Spanish-English and English-Spanish translations.

Minimum Qualifications

Minimum Qualifications:

High School diploma or Equivalent, PLUS

+ Associates degree in business management, secretarial science, office technology or closely related field; OR

+ Two (2) years of full-time experience (or its part-time equivalent) performing general clerical activities which included entering data into a personal computer.

*Candidates who expect to receive this degree or diploma by August 1, 2025, may participate in the examination. If successful on the examination, you will not be certified for appointment until you have submitted proof of completion of the requirements to the City of Rochester Examination Administration Unit. Proof must be submitted no later than 2 (two) months after the completion of your degree or diploma; failure to do so will result in the removal of your name from this list.

Exam Information

Scopes/Subjects of Examination: A test designed to evaluate knowledge, skills and/or abilities in the following areas.

Spelling: These questions test for the ability to spell words that are used in written business communications.

Grammar, Usage, Punctuation: The grammar and usage questions test for the ability to apply basic rules of grammar and usage. The punctuation questions test for a knowledge of the correct placement of punctuation marks in sentences.

Keyboarding Practices: These questions test for a knowledge of preferred practices in such areas as letter format, capitalization, hyphenation, plurals, possessives, word division, word and figure style for numbers, and common proofreading marks. In addition, you will be given a passage to proofread and asked questions about how to correct the errors in the passage.

Office Record Keeping: These questions evaluate your ability to perform common office record keeping tasks. The test consists of two or more “sets” of questions, each set concerning a different problem. Typical record keeping problems might involve the organization or collation of data from several sources; scheduling; maintaining a record system using running balances; or completion of a table summarizing data using totals, subtotals, averages and percents.

Office Practices: These questions test for a knowledge of generally agreed upon practices governing the handling of situations which office support staff, typists, and secretaries encounter in their work, as well as a knowledge of efficient and effective methods used to accomplish office tasks. The questions will cover such topics as planning workflow; setting priorities; dealing effectively with staff, visitors, and callers; filing and retrieving information; safeguarding confidentiality; using office equipment; and making procedural decisions and recommendations which contribute to a well-managed office.

Test Guide:

+ The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm.

+ The Central Library of Rochester and Monroe CountyMAYhave exam-related material, as well as, other branches. (i.e., CSEA Exam Preparation booklets)

PART II: (to find the bilingual level go to G:\Civil Serv\Bilingual Level Designations)

The qualifying Spanish language oral proficiency test (bilingual test) is designed to evaluate the candidate's oral proficiency in the Spanish language, at a level appropriate for the title. ALevel 1proficiency in the Spanish language is required to pass the qualifying oral proficiency test for this title.

Level 1= This is equivalent to having limited oral language proficiency with limited/basic but understandable conversational skills.

Level 2= This is equivalent to having a working oral language proficiency with understandable, smooth expression at a conversational level of communication.

Level 3 = This is equivalent to having an advanced oral language proficiency with good control of usage and grammar, a relatively large and diverse vocabulary, and accurate communication ability in a variety of professional and social contexts.

The language oral proficiency test will be rated on a pass-fail basis. Candidates must pass both the written test and the qualifying foreign language oral proficiency test in order to be eligible for appointment.

Spanish Language Oral Proficiency Test Waiver:

The City of Rochester will waive further bilingual component testing for candidates who have successfully completed a required language oral proficiency level with the City of Rochester or other Civil Service agency within New York State. Candidates must request a waiver of the Spanish Language Oral Proficiency Test at a level determined by New York State Department of Civil Service. Candidates must submit a request for waiver with their application by the final filing date for the examination as stated on the Exam Announcement. The request for waiver must include the date, title, Civil Service agency, and the level for which the Spanish Language Oral Proficiency Test was administered. The Department of Human Resource Management/Examination Administration unit will verify this information with the New York State Department of Civil Service or New York State Civil Service agency. Candidates will receive written notice regarding this verification. The Department of Human Resource Management/Examination Administration will also keep a record of each successful candidate’s name, level of proficiency achieved date(s) of oral proficiency test(s). Candidates who successfully perform at the targeted level, will also be granted waiver status for lower proficiency levels, if any.

For full-time employees:

The City of Rochester offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

For less-than full-time employees:

The City of Rochester offers numerous growth opportunities to include the potential to transition into full-time, permanent employment.

01

Are you fluent in both Spanish and English?

+ Yes

+ No

Required Question

Employer

City of Rochester (NY)

Address

30 Church Street Room 103A Rochester, New York, 14614

Phone

585-428-7115

Website

http://www.cityofrochester.gov

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