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Branch Manager

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Branch Manager

Salary

$59,393.29 - $100,692.42 Annually

Location

Virginia 23504, VA

Job Type

Permanent Full-time

Job Number

13286

Department

Library

Opening Date

07/14/2025

Closing Date

7/24/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

Norfolk Public Library is a department of the City of Norfolk in Norfolk, VA. The Norfolk Public Library offers equal opportunity access to information, high quality books and multimedia materials, programs, exhibits, online resources and technology. We are currently seeking a Branch Manager for our Blyden Brach. This is professional, supervisory and administrative work directing the day-to-day operations of a neighborhood branch. Duties include staff scheduling, attention to the branch facility and technology, selecting, training and evaluating branch staff. Work also includes overseeing, developing and implementing innovative programs, services and special events to promote the use of the branch. Develop and collaborate with community partners to enhance the programs and services of the branch. Participates in system-wide initiatives and committees. Works closely with library leadership to assure services are responsive to patron needs.

Departmental Hiring Salary Range: $59,393

Essential Functions

Essential functions include but are not limited to:

+ Serves as part of the leadership team at NPL. Communicates and collaborates with all leadership and departments within the City of Norfolk and NPL.

+ Upholds policies established by Library Administration

+ Provide a positive, innovative, and collaborative work environment

+ Supervises employee recruitment, hiring, training, scheduling and performance reviews.

+ Directs the operations of the library including customer service, reference and readers’ advisory services, circulation, assisting in developing and implementing innovative programming, collection development.

+ Monitors and oversees the acquisitions of equipment, programming supplies and vendors, and collection development.

+ Oversees facility maintenance, custodial services and security services

+ Ensure policies and procedures are implemented for staff and the community.

+ Provides leadership and mentoring for staff development and retention.

+ Develop, promote and cultivate partnerships through outreach and community engagement.

Education/Experience

Work requires specialized knowledge in a professional or technical field. Work requires professional level of knowledge of a discipline which is acquired in a Masters degree in Library Science from an ALA accredited university.

Two years experience as a professional Librarian or equivalent professional experience including management experience.

The candidate should have extensive knowledge in customer service, branch procedures i.e. reference, circulation, collection development and programming.

Additional Information & Requirements

State of Virginia Professional Librarian Certificate within six months of employment.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

04

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

05

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

06

Do you possess a master’s degree in library science from an ALA accredited university?

+ Yes

+ No

07

Do you have professional management experience?

+ Yes

+ No

08

If yes, please describe your experience supervising staff and working in a team environment. If no, type N/A.

09

Do you have 3-5 years of prior library experience in the following: reference/circulation procedures, collection development and programming?

+ Yes

+ No

10

If yes, please briefly describe your experience in leading a team, performing reference/circulation procedures, collection development and planning and implementing programs. If no, type N/A.

11

Do you have experience working in an urban style library?

+ Yes

+ No

12

If yes, please describe your experience. If no, type N/A.

13

Which computer programs are you efficient in using? (select all that apply)

+ Microsoft Word

+ Microsoft Excel

+ Microsoft Teams

+ PeopleSoft

+ Laserfiche

+ Canva

+ None of the above

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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