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Job Description:

Job Summary :

Responsible for leading the development of new pharmacy clinical service capabilities for enhanced commercial product performance. This role serves as a key liaison between technical, product, and business stakeholders, collaborating closely to align clinical services with business objectives. It will lead the planning, execution, and monitoring of new systems, processes, and clinical services. Responsibilities include collaborating with cross-functional teams to identify business needs, facilitating meetings to understand patient and team member workflows, conducting UAT and coordinating testing with business users, creating documentation for training and support, compiling and analyzing data, and effectively communicating insightful recommendations to stakeholders for continuous improvement and future iterations.

Job Responsibilities :

+ Responsible for collecting, summarizing data and providing analysis that will assist Pharmacy &Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs

+ Maintains a comprehensive understanding of business processes and practices pertaining to allaspects of Pharmacy & Retail Operations within the Retail Hub.

+ Provides more complex analysis of corresponding data to build business case for system andoperational procedure changes, enhancements, development of functional specifications orinterface opportunities with costs and or return on investment summarized.

+ Serves as operation point of contact for various projects to drive project execution. Communicatesrelevant project information to stakeholders, both corporately and in the field.

+ Collects, analyzes, makes specific recommendations, and presents information pertaining toproposed programs to meet the business and strategic goals of Pharmacy & Retail Operations andthe Company. Manages complex ad-hoc projects and analyses, as needed.

+ Plans, designs and deploys appropriate reports and tools.

+ Collaborates across Pharmacy & Retail Operations, IT, legal and regulatory, process improvementteams, and others, to develop operational solutions.

+ Coaches, mentors, guides, and provides oversight to less senior Business Analysts.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com

**Job ID:** 1618370BR

**Title:** Senior Business Analyst, Pharmacy Services Product Innovation

**Company Indicator:** Walgreens

Employment Type:

**Job Function:** Retail

**Full Store Address:** 104 WILMOT RD,DEERFIELD,IL 60015

**Full District Office Address:** 104 WILMOT RD,DEERFIELD,IL,60015-05121-01104-2

External Basic Qualifications:

+ Bachelor’s Degree and at least 1 year of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions; OR, High School Diploma/GED and 4 years of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

+ At least 1 year of experience querying databases (for example: SQL, Golden, Business Objects, EDW, SAS and/or SQL Server).

+ Experience in identifying operational issues and recommending and implementing strategies to resolve issues and problems.

+ Experience communicating the impact of business analysis results to business leaders.

+ Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

+ Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

+ Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

Preferred Qualifications:

+ Experience in retail pharmacy, or experience in the healthcare industry, and knowledge of current trends

+ Strong critical thinking and problem-solving skills, with the ability to synthesize information into recommendations.

+ Strong organizational and time management skills, with the ability to prioritize tasks effectively

+ Excellent written, verbal, and interpersonal skills with the ability to coordinate cross-functionally.

+ Experience with product management /product development and SDLC (software development lifecycle) practices

+ Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).

+ Experience implementing go-to-market strategies

We will consider employment of qualified applicants with arrest and conviction records.

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