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Appointment Conversion Specialist - Epic Go-Live
- CTG (San Francisco, CA)
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**L** **ocation:** San Francisco, CA
**Duration:** 5 weeks
CTG is seeking Epic Appointment Conversion Specialist. The Epic Appointment Conversion Specialist plays a key role in ensuring a smooth transition from legacy scheduling systems to the Epic platform. This individual will review, validate, and input appointment data into Epic, coordinating closely with clinic and department teams to minimize disruption and maintain scheduling accuracy during go-live.
Key Responsibilities
+ Convert existing patient appointments from legacy systems to Epic.
+ Validate appointment data for accuracy and completeness.
+ Collaborate with scheduling departments to reconcile discrepancies.
+ Assist in managing Epic work queues related to appointment conversion.
+ Provide real-time support during go-live to clinical and operational staff.
+ Identify and escalate scheduling issues during conversion.
+ Document workflows and contribute to process improvement initiatives
Required Qualifications
+ Experience with Epic systems, especially Cadence (Epic’s scheduling module).
+ Previous participation in an Epic go-live or system implementation preferred.
+ Familiarity with healthcare scheduling workflows and terminology.
+ Strong attention to detail and organizational skills.
+ Excellent communication and customer service abilities.
+ Ability to work under pressure in a fast-paced clinical environment
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided **.** For additional information, please contact **Morgan Fickert** at **[email protected]** . Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position is $37.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
About CTG
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
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Appointment Conversion Specialist - Epic Go-Live
- CTG (San Francisco, CA)