"Alerted.org

Hiring Company:

Delicatessen Services Co., LLC

Overview:A Boar’s Head Systems Analyst (SA) is a key analytical resource in the Enterprise Applications Team. They play a crucial role in ensuring that an organization’s enterprise applications meet the business’s needs. This role involves understanding business processes, needs, and challenges and defining technology solutions to address them. This includes gathering requirements, designing and documenting functional processes, testing, and troubleshooting. An SA must be technically savvy while also able to communicate and collaborate effectively with Team members, IT Leadership, and Stakeholders.

Job Description:

Essential Skills:

+ Must be a subject matter expert in the following Anaplan Modules: Statistical Forecasting, Demand Planning, and Inventory Planning.

+ Must have experience designing, developing, and maintaining Anaplan models to support various types of Demand Planning such as Sales Forecasting, Promotion Forecasting, Operational Forecasting and Sales Budgeting processes.

+ Experience with Anaplan Plan IQ is a major plus

+ Must be technically adept on the back end of applications within an assigned vertical, and have a strong command of the operational features and commercial proficiencies.

+ Experience generating comprehensive documentation of technical / system-level requirements, including process flows and data flow diagrams.

+ Demonstrated ability to assist Business Team members in implementing new applications, support deployments and troubleshoot undocumented features, reports, or dashboards.

Integrated Business Planning

+ Must have industry knowledge of at least one of the following: Demand Planning, Inventory/Supply Planning, and Trade Promotion Management.

+ Experience with Oracle EBS or other ERP software is desired

+ Experience with Data Analytics technologies (Tableau, Python, etc.) is a plus

+ Familiarity with Agile concepts and methods is a plus

+ Experience as an Agile Product Owner for Anaplan applications is a plus

Responsibilities & Specific Duties

Responsibilities

+ Communication: Building working relationships and communicating effectively with key stakeholders, reviewing technical details, and conveying recommendations for enhancing business operations.

+ Requirements Management: Gathering, documenting, analyzing, prioritizing, and agreeing on technical requirements from the start of the project and continuously controlling changes, scope, and documentation throughout the project lifecycle.

+ Application Proficiency: Engage with business stakeholders and perform tasks independently and efficiently within Anaplan and other business software solutions to support QA technical testing, troubleshoot Anaplan issues, provide user training and create applicable documentation when necessary. Maintain up-to-date knowledge of Anaplan functionality, features, and tools.

+ Process Improvement: Evaluate and improve business processes to increase productivity or workflows through the deployment of key features, capabilities, and enhancements utilizing Anaplan best practices; prepares and reviews documentation for current processes, model structures, assumptions, data definitions, methodologies, and standards to ensure business continuity.

Specific Duties

+ Systems Analyst Role: Acts as liaison between technical developers and the business team(s) by conducting analysis (based upon business requirements), defining functional requirements and high-level technical requirements, configuring systems for implementation, and supporting go-live testing & deployments within assigned verticals.

+ Anaplan Duties:

+ This position will configure and maintain Anaplan lists, modules, and dashboards, as well as initiate any new modules that will address planning challenges.

+ Identify actionable, value-added optimization and efficiency opportunities, and contribute to the continuous improvement of our Anaplan applications and processes.

+ Data Governance: Assist the Technical Delivery Manager(s) with defining policies and practices that govern data management, including the framework, roles and responsibilities, processes, tools, data quality, and data compliance.

+ Process Flows: Evaluate, outline, and document technical process flows and data flows using Visio or other similar tools.

+ Technology & Data Utilization: Leverage technology for business solutions, focusing on continuous improvements and strategy to enhance information management. Adhere to corporate data policies using various components of data quality, data security and data governance.

+ Operational & Process Efficiency: Identify automation opportunities and enhance processes for improved efficiency, utilizing reporting, analytics tools, and visual diagramming for optimization to streamline Demand and Inventory Planning processes.

+ Testing Partnership: Collaborate with Data Engineers and act as a liaison with IT QA Analyst to define a comprehensive technical test strategy and plan that includes test design & execution, defect management, re-test, and regression testing.

+ Training Delivery & Implementation Methodology: Aid QA Team and other resources with formal End User Training and Change Management materials. Establish implementation standards to ensure system adoption.

+ Vendor Relationships/Vendor Selection: Conduct and manage feasibility studies and lead in evaluating solutions, collaborating with Technical Delivery Managers, Solution Architects, Data Engineers, System Analysts, Infrastructure, Cyber Security, and stakeholders.

+ All Other: Other duties and responsibilities may be added at the manager’s discretion.

Project Management Support

+ Strategy & Execution: Participates in technical strategy discussions within assigned vertical and adheres to best practice methodologies and IT process (i.e. ITIL). Assists in technology roadmap covering 18-24 months (about 2 years) out.

+ Project Assessment: Works with project managers to estimate the technical level of effort based on project requirements.

+ Team Alignment: Ensures project success by aligning the team towards objectives and expected results.

+ Documentation: Maintains technical project documentation within agreed timelines including overarching project technology topology, architecture diagrams, process flows, data flows etc.

+ User Collaboration: Ability to explain technical concepts in non-technical terms to business stakeholders.

+ Business Alignment: Works with business owners to understand their execution plans and impacts on IT development requirements.

+ Change Management: Partners with the project manager to define change requests, focusing on project constraints (schedule, resources, scope/quality) as needed.

+ Agile Leadership: Familiar with Agile concepts, ceremonies, and activities.

Education and Experience

+ Education:

+ Bachelor’s degree in business administration, MIS, related field, or equivalent experience.

+ Anaplan Level II Model Building required (Level III, Solution Architect, Master Anaplan Planner a plus)

+ Experience:

+ Minimum of 6 years as a Systems Analyst or similar role

+ 2+years of experience building models in Anaplan is preferred

+ Experience with Demand Planning, Sales Forecasting, and Promotion Management

+ Experience with Supply/Inventory Planning

+ PM Skills: Agile (Kanban, Scrum Master, Product Owner) or Waterfall (PMP) certification(s) a plus; project experience using Agile tools (JIRA, Confluence, etc.) or Waterfall is mandatory.

+ Microsoft Proficiency: Must be proficient with the full Microsoft Office Suite, Microsoft Project, Microsoft Visio, and SmartDraw

Soft skills

+ Adaptability & Communication: Demonstrates ability to adjust to various situations and environments, and effectively convey and receive information.

+ Critical Thinking & Leadership: Demonstrates ability to analyze and evaluate issues to form sound judgments, and guide, inspire, and organize individuals towards a common goal.

+ Problem Solving, Professionalism, Teamwork & Time Management: Demonstrates the ability to identify, analyze, and find solutions to problems, maintain a professional demeanor and ethics, work collaboratively with others, and effectively manage one’s time and priorities.

Physical Demands & Work Environment

+ Requires full-time onsite work in an office environment.

+ Occasional travel may be required.

+ This is primarily a first shift position, but adjustments to shift start/end times may be required depending on future production support schedules.

+ Availability on call during non-business hours is required.

+ After-hours and weekend work is intermittently required for system troubleshooting, maintenance, and upgrades.

Time Type:Full time

Department:Management Information Systems