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POSITION: Director of Events

DEPARTMENT: Events

REPORTS TO: General Manager

FLSA STATUS: Salaried, ExemptSALARY RANGE: $105,000-$120,000

Summary

The Director of Events intentionally develops and leads the Events department which provides client services support in the areas of pre booking guidance, planning, implementation, and settlement of all stadium events. This position facilitates strategic, logistical planning processes and ensures exceptional delivery of events to the highest standards for all clients. The Director supports event sales efforts to meet annual budgeted goals. This leadership position requires the ability to work seamlessly and impactfully with all Legends/ASM Global departments, stadium partners like the Minnesota Vikings and promoter groups, and all stadium vendors. The Director serves as a front-facing representative of U.S. Bank Stadium on behalf of our client the Minnesota Sports and Facilities Authority (MSFA)

Essential Duties and Responsibilities

Include the following and other duties may be assigned:

+ Supervises, mentors and develops Event Manager(s), Coordinator(s) and Assistant(s) while overseeing all aspects of facility operations related to events

+ Facilitates department growth along with day-to-day responsibilities including cost analysis reports, database maintenance and event policy development

+ Fosters and maintains long-term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groups

+ Assigns event workload to Event Manager(s), Coordinator(s) and Assistant(s)

+ Serves as primary liaison and events representative for stadium clients, promoters, city and state agencies, internal and external stakeholders and community partners

+ Ensures an efficient and smooth planning process for clients in preparation of events by interpreting and explaining contract provisions, policies and procedures

+ Organizes and maintains files, correspondence and documents related to events

+ Assists in stadium calendar management to prioritize booking and sales goals and maintenance projects needs

+ Creates and develops process and procedure related to best practices for operational planning and execution of events

+ Sources and manages contracts in support of event production and venue needs

+ Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Elicits feedback and follows-up on all client requests and concerns.

+ Leads and/or attends appropriate planning, organization and other event and facility meetings in support of facility operations.

+ Serves as event manager and/or manager on duty as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

Education and/or Experience

+ Bachelor’s degree (B.A.) from a four-year college or university.

+ 8-10 years related experience and/or training in event management and contracting.

+ Minimum 5 years supervisory experience.

+ Previous venue management experience.

+ Working knowledge of the principles of facility management, services and equipment for a similar facility.

Skills and Abilities

+ Demonstrate knowledge in industry terminology, facility capabilities, operational procedures, event coordination and event-related services.

+ Demonstrate the principles and techniques of supervision, training, budgeting and other administrative duties.

+ Handle conflict, make common sense decisions and exercise proper action during high tension and stressful situations.

+ Provide excellent written, verbal and communication skills.

+ Ability to prioritize multiple projects.

+ Demonstrate high performing problem-solving and conflict resolution skills.

+ Implement exceptional organizational, planning and leadership skills.

+ Present and maintain professional presentation, appearance and work ethic.

Computer Skills

To perform this job successfully, an individual should have knowledge using:

+ Microsoft Office including Word, Excel, PowerPoint and Outlook

+ AutoCAD LT

+ Event Scheduling software like VenueOps or Infor.

+ Operations/Event Management software like 24/7 Software

Other Qualifications

+ Ability to work under limited supervision and to interact with all levels of staff including management.

+ Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.

Supervisory Responsibilities

Directly supervises Events department staff. The Director of Events carries out supervisory responsibilities in accordance with ASM Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.