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Supervisor, Food Services
- UPMC (Mckeesport, PA)
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UPMC McKeesport is hiring a Full Time Supervisor, Food Services!
This position will work rotating 8-hour shifts between 5am-7pm with weekends/holidays. Preferred candidates will be available for all shift times. This is a non-union position, but supports a union department.
Preferred candidates will have a background in food service, leadership experience, and/or experience with unions.
Purpose:
Responsible for the training, supervision, and performance of food service associates to maintain food safety, food quality, and customer satisfaction in the varied Food and Nutrition operations.
Responsibilities:
+ Conduct the orientation, training and coaching of new team members. Ensure routine competency checks are completed for all associates with appropriate follow-through.
+ Contribute to the relevant and timely performance feedback to associates through the performance review process.
+ Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
+ Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
+ Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
+ Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
+ Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
+ Maintain inventory levels to ensure they are adequate to meet the needs of the operation. Oversee security of inventory and cash revenues.
+ Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures.
+ Conduct and document service recovery on all customer complaints as per operational guidelines.
+ Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
+ HS Diploma/GED required
+ 3 years relevant experience required
+ 1 year relevant leadership experience required
Licensure, Certifications, and Clearances:
+ Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.
+ Servesafe required within 6 months of hire
+ ANAB - National Accreditation Board OR Servsafe Certified
+ Servsafe Certified
+ Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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