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External Applicant Instructions

Please upload your resume/CV for automatic population of information to your Kean application.

Your contact information, work experience and education will be automatically filled in. Please review all fields – you will need to verify that the data is accurate.

In the “My Experience” section, you will find a resume/CV upload option where you can submit your cover letter and any other supporting documents you may wish to submit.

Kean IT

Manager of Operations

The Manager of Operations (Managing Assistant Director 2) is responsible for overseeing procurement, project management, demand management and special projects for Kean Information Technology (Kean IT). Reporting to the Director of Operations, the Manager of Operations analyzes existing processes, identifies inefficiencies and develops and implements policies and strategies to streamline workflows and improve productivity. This could include anything from optimizing resources to improving customer service processes. The Manager of Operations contributes to the overall strategic direction of the department and translates high-level business objectives into actionable operational plans and ensures that daily activities align with long-term goals. This position requires travel and a flexible schedule including evening and weekend hours.

Qualifications: Bachelor’s degree from an accredited college and two years of professional experience in IT working in procurement, project management and/or demand management is required. Candidate must have strong leadership and organizational skills; excellent communication and interpersonal skills; and the ability to work effectively in a fast-paced and dynamic environment.

The deadline for applications is July 29, 2025. **Please submit your cover letter, resume/CV and contact information for three professional references.** Official transcripts are required prior to the starting date of employment.

In compliance with New Jersey’s Pay Transparency Law, the annual salary range for this position is: $72,469 to $87,000. This position may also be eligible for a comprehensive benefits package, including health and dental insurance, a retirement plan and benefits for work life balance. For a full overview of our benefits offerings, please refer to our Kean University Benefits website (https://www.kean.edu/offices/human-resources/benefits) .

Attention current Kean University employees (including part-time Student Assistants, Graduate Assistants, Academic Specialists and Adjuncts): Please apply via the internal career site to ensure consideration as an internal candidate. To apply internally, please log into your Workday account and select the Career icon on your homepage to view available positions.

Additional Information

Kean University complies with the New Jersey First Act (https://www.nj.gov/labor/research-info/njfirst.shtml) (Senate Bill No. 1730, P.L. 2011, Chapter 70). Any individual newly hired by Kean University will be required to abide by this law and establish a principal residence in New Jersey. New employees will have a full 365 days to establish such residence, from the effective date of hire.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position, please refer to Section III.A. of our Reasonable Accommodations Policy & Procedures (https://www.kean.edu/media/reasonable-accomodations) .

Mission Statement

Kean University, New Jersey’s first Urban Research University, creates a world-class, innovative and inclusive society through equity and excellence in teaching, learning, global research, and impactful public engagement.

EEO/AA Statement

Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer