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Position Details

Position Information

Department Basic Needs Center (MSA)

Position Title Coordinator-Student Service

Job Title Outreach and Communications Coordinator

Appointment Type Professional Faculty

Job Location Corvallis

Benefits Eligible Full-Time, benefits eligible

Remote or Hybrid option?

Job Summary

The Basic Needs Center is seeking an Outreach and Communications Coordinator. This is a full-time (1.00 FTE ), 12-month, professional faculty position.

The Basic Needs Center ( BNC ) at Oregon State University ( OSU ) is a lively community center where students help students navigate financial challenges and build community. It is designed to be a welcoming, solutions-focused environment where students can get real support and make a plan to move forward. Focused on housing, food, and living on a budget, the BNC offers peer-led strategy conversations, skill-building workshops (such as cooking and apartment hunting), leadership activities, and social events. Students can also participate in volunteer activities and use the center as a space to study, relax, or connect with others. While direct aid (food from the OSU Food Pantry) is a key element of the organization , the BNC’s core mission is to empower students with tools, knowledge, and support networks to meet their needs and thrive during their college experience.

As a workplace, the BNC values relationships and trust, fostering leadership and capacity-building in all team members. Everyone is both a learner and a teacher, provided high support and held to high expectations.

The Outreach Programs Coordinator ( OPC ) plays a key role at the BNC through student staff supervision, program coordination, and outreach strategy development. The role fosters an inclusive and relationship-rich environment for student leaders, guiding their growth through coaching, mentorship, project management, and ongoing evaluation. It involves co-supervising student employees in collaboration with other professional staff and supporting real-time peer-to-peer interactions and student-led outreach efforts—all aimed at building both community and self-efficacy within and among students who are navigating tough economic situations.

The OPC also coordinates student-centered and student-led outreach, education, and leadership development efforts that expand the reach and impact of the BNC . The role collaborates with the BNC Director and BNC student staff to implement comprehensive outreach and education programs in collaboration with internal and external partners. The position leads training efforts on event planning, communications, and leadership development. The role includes administrative responsibilities such as managing most communications, especially student-facing outreach such as the BNC’s digital presence, promotional materials, and volunteer recruitment.

Why OSU?

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS :

•Top 1.4% university in the world

•More research funding than all public universities in Oregon combined

•1 of 3 land, sea, space and sun grant universities in the U.S.

•2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties

•7cultural resource centers (https://hr.oregonstate.edu/work-life/diversity-and-cultural-resources) that offer education, celebration and belonging for everyone

•100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates

•35k+ students including more than 2.3k international students and 10k students of color

•217k+ alumni worldwide

•For more interesting facts about OSU visit:https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers acomprehensive benefits package (https://hr.oregonstate.edu/benefits/prospective-employee) with benefits eligible positions that is designed to meet the needs of employees and their families including:

•Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.

•Free confidential mental health and emotional support services, and counseling resources.

•Retirement savings paid by the university.

•A generous paid leave package, including holidays, vacation and sick leave.

•Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.

•Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.

•Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

Future and current OSU employees can use theBenefits Calculator (https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator) to learn more about the full value of the benefits provided at OSU .

Key Responsibilities

35%Supervision & Student Leadership Development

+ Foster an inclusive and relationship-rich environment where student staff and interns are challenged and supported toward their goals. Collaborate within a shared supervision model with the Community Programs Coordinator, Food Security Programs Manager, Peer-Aid Coordinator, and Resource Literacy Coordinator on mentoring, coaching, evaluating, and performance improvement.

+ Hold 1×1 meetings with peer navigators, complete evaluations, recommend merit raises, and participate in coaching/progressive discipline.

+ Co-create, monitor, and assess Academic Improvement Plans for student staff.

+ Host team meetings for student leaders.

+ Support peer-to-peer conversations in real time, fielding questions as needed, and supporting learning.

+ Student project management is a meaningful part of this position. Vet and meter student projects to steward within program boundaries, support project management skills including timeline and budget creation, receive progress reports, and support plans as projects unfold.

+ Supervise work related to social media, offsite events, informational booth tabling, public presentations, outreach for federal benefits programs Supplemental Nutrition Assistance Program ( SNAP ) and Oregon Health Plan ( OHP ), and student-facing promotional campaigns.

40% Program Coordination

+ Develop and maintain a right-sized, student-facing outreach strategy that expands the impact of the Basic Needs Center team. As needed, develop outreach strategies for targeted subpopulations, often collaboratively.

+ Collaborate with the BNC director and team on messaging and roll-out strategies for new programs, changes, and special OSU Foundation and development-related activities.

+ Work with the Food Security Programs Manager to develop and refine the next best use of student meal fund program funding, launch of redesigned efforts, and ongoing messaging regarding the program. Develop and utilize regular survey efforts to provide education opportunities through targeted outreach on basic needs skill areas.

+ Collaborate with the Food Security Programs Manager and Resource Literacy Coordinator to increase OSU student participation in SNAP and OHP benefits programs, including support for student-led workshops, sign-up events, and education.

+ In partnership with the Community Programs Coordinator, support BNC Welcome Party planning and messaging.

+ Supervise and collaborate with the BNC social media student team, aligning content and outreach strategy with the department mission, organizational frame, division standards, and university policies.

+ Advise and mentor the BNC Student Advisory Board in the student fee-setting process in collaboration with the BNC Director.

+ Develop and strive to meet learning outcomes for programs. Utilize feedback and assessment to enhance programs over time.

+ Support BNC participation in key campus events such as student orientation programming, including content creation, session facilitation, coordination of tabling materials and staffing, etc.

+ Serve as a liaison to campus organizations, including those partnering with the BNC and the Student Affairs division’s communications team.

+ Support volunteer recruitment and relevant events or other tasks connected to volunteer engagement.

+ Lead or support recruitment and hiring processes.

+ Coach, approve, and purchase program and activity supplies.

+ Manage the BNC’s online presence, including the department website, Google Business profile, and timely updates on closures or adjusted hours.

+ Coordinate BNC outreach materials and supplies in conjunction with Peer Navigators.

+ Maintain photo release records and the department’s photo and media library.

+ Coordinate branded materials, including peer navigator team shirts and promotional items.

+ Manage relevant email communications.

+ Ensure compliance with university and other relevant policies.

+ Participate in departmental meetings for professional staff and management team.

15% Education and Training

+ Serve as a subject matter expert in outreach and promotion. Develop, implement, and assess training for student and professional staff centered on event planning, advertising strategies, informational booths, promotional messaging to different audiences, multimedia design (graphics, photography, video, etc.), and project management.

+ Provide everyday coaching and mentoring of student staff in the areas described above and support their development of educational materials for outreach.

+ Ensure compliance with established OSU and division branding guidelines, exercising critical thinking about interpretation of guidelines.

+ Plan broader training and leadership development experiences for student staff, frequently in collaboration with internal and external university staff. Connect training goals to relevant theories and literature (examples: Asset- Based Community Development, Problem-Based Learning, Adaptive Leadership Development, Mutual Aid, Efficacy Development, and Peer Support best practices).

+ Provide expertise and support to internal and external stakeholders about the BNC programming model.

10% Other duties as assigned

+ Steward the BNC employee laptop fleet, including maintenance and requests for tech support.

+ Serve as the primary point of contact for the central IT team that supports the BNC , coordinating requests and liaising between departments.

+ Collaborate on program-wide development, including staff training, strategic planning, and assessment efforts.

+ Provide cross-coverage of center supervision/programs for other professional staff roles.

+ Participate in relevant program and division meetings.

+ Other duties as assigned.

What You Will Need

+ Bachelor’s degree in business, communication, public relations, advertising, media studies, or other degree relevant to the position.

+ Demonstrated experience supervising/mentoring groups of staff, volunteers, or students. Experience demonstrated is full-time and totals 2+ years.

+ Experience developing and implementing successful and collaborative outreach strategies and campaigns.

+ Superior collaboration skills; experience successfully collaborating in a team environment with diverse individuals.

+ Strong written and oral communication skills.

+ Proficiency in website management, particularly experience with Drupal and SharePoint sites

+ Demonstrated experience in social media analytics, strategy, and media production.

+ Demonstrated success coaching and developing others through a high-challenge, high-support approach—building efficacy and leadership while driving goal achievement. Skilled in delivering growth-oriented feedback that motivates, supports, and stretches individuals to excel.

+ Excellent situational judgement and use of professional interpersonal boundaries.

+ Commitment to promoting an inclusive work environment.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

What We Would Like You to Have

+ Experience leading a team or supervising others in outreach campaign efforts.

+ Experience planning and coordinating events, including logistics, promotion, and participant engagement.

+ Skilled in the use of digital design software such as Adobe Creative Suite.

+ Photography skills.

+ Experience working in mixed-class or working-class environments.

+ Experience developing, implementing, and evaluating training programs or other experience implementing intentional approaches to continuous quality improvement.

+ Personal experience participating or working in a youth or student leadership development program with the ability to communicate the value of such to others.

Working Conditions / Work Schedule

Our center is regularly busy and can be noisy. Remote work in this function will be rare and only as needed with prior approval. Position involves planning and supervising activities that may occur at sites around campus. Work schedule will be 8-5 or 9-6 pm weekdays. Heavy lifting (occasionally up to 20 lbs) will be required with some regularity. Outreach activities may occur on evenings or weekends and are typically staffed by BNC peer navigators. Evening and weekend work for this position is less common and coordinated with significant advance notice. BNC coordinators may choose to attend events held by the team during evening hours and flex hours to attend.

Pay Method Salary

Pay Period 1st through the last day of the month

Pay Date Last working day of the month

Recommended Full-Time Salary Range $58,000-$68,000

Link to Position Description

https://jobs.oregonstate.edu/position\_descriptions/170631

Posting Detail Information

Posting Number P09271UF

Number of Vacancies 1

Anticipated Appointment Begin Date 10/15/2025

Anticipated Appointment End Date

Posting Date 07/14/2025

Full Consideration Date

Closing Date 07/28/2025

Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants

Special Instructions to Applicants

When applying you will be required to attach the following electronic documents:

1) A resume

2) A cover letter indicating how your qualifications and experience have prepared you for this position.

3) A portfolio of materials showcasing your experience in creating marketing and/or outreach materials. This should highlight your skills in content development, design, and communication strategy.

You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.

For additional information please contact:

Eric Shields

541-737-3747

[email protected]

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Starting salary within the salary range will be commensurate with skills, education, and experience.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at ourBackground Checks (https://hr.oregonstate.edu/careers/background-checks) website including thefor candidates (https://hr.oregonstate.edu/careers/candidates) section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team [email protected].

Supplemental Questions

Read More at: https://jobs.oregonstate.edu/postings/170662

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.